Renew Subscription
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Hi, had a premium subscription. Which got expired. Whilst renewing on playstore, says "check that you have the correct country selected in the play account".
My country selwcted is India, Presently out stationed. It also says can change only once in a year.
How to re subscribe. -
S Suty moved this topic from Your Feedback and Suggestions on
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@Mylvyn-Gomz I can recommend trying to purchase Premium newly via Fastspring, here in the browser.
According to the Google Play issue, you would have to contact them about this issue. -
Hi
How many attempts are there to get payment from the card?
My subscription was supposed to renew on February 22 but I received a failure message. I checked and my credit card details are correct.
What shall I do? -
@mr-niewidoczny Please try to access your subscription management on Fastspring on this link.
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@Suty
Thanks, but I've done this before.
There is no "pay now" option, so I asked how many attempts there were to collect the fee.
What should I do there? - I checked the payment methods and card details. -
@mr-niewidoczny Hi, I would wait now for next attempts and then we can contact the Fastspring about the potential cause. The next attempt should be today.
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@Suty
It worked.
The payment has been done.
I wonder why it didn't work the first time. I have not received any information from the bank 🤷♂️🤔How many attempts are made to obtain a card payment?
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@mr-niewidoczny To be honest, I am not sure how many times Fastspring initializes the payment. However, I am glad it worked.
