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    Map always goes black after bringing up forecast detail overlay.

    Scheduled Pinned Locked Moved Bug Reports
    19 Posts 4 Posters 3.5k Views 1 Watching
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    • T Offline
      Torsten Louland | Premium
      last edited by Torsten Louland

      Map always goes black after bringing up forecast detail overlay. iOS 17.2.1 (21C66)(and previous 17.x). iPhone Xs. Windy 40.1.0.

      View Screenshot

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS Offline
        Suty Administrator @Torsten Louland
        last edited by

        Hello @Torsten-Louland, do you get this state every time, when you visit certain location or is there anything specific to be done to get this?

        T 2 Replies Last reply Reply Quote 0
        • T Offline
          Torsten Louland @Suty | Premium
          last edited by

          @Suty Hi, was every time in the version reported above. Now in latest version it’s still present, view still goes black, but intermittently restores. Latest from error console:

          Error no: 1
          {
          "errorID": "eventsource-error-event-for-urlnotifv1notificationsstre",
          "timestamp": 1710789086137,
          "runningMs": 410356,
          "type": "user",
          "module": "http",
          "msg": "EventSource error event for url=/notif/v1/notifications/stream, options={}",
          "line": null,
          "col": null,
          "url": "capacitor://localhost#/?2024031819,51.202,4.405,5,i:pressure",
          "script": null,
          "ver": "41.2.3",
          "target": "mobile",
          "stack": false,
          "platform": "ios",
          "error": " {
          "isTrusted": true
          }",
          "isOnline": true,
          "size": "375x812",
          "latestBcast": "store: unresolvedErrors (395214ms ago at 1710788690923)
          store: unresolvedErrors (394986ms ago at 1710788691151)
          store: unresolvedErrors (394728ms ago at 1710788691409)
          store: unresolvedErrors (394503ms ago at 1710788691634)
          store: unresolvedErrors (394070ms ago at 1710788692067)"
          }

          Error no: 2
          {
          "errorID": "eventsource-error-event-for-urlnotifv1notificationsstre",
          "timestamp": 1710789746364,
          "runningMs": 1070583,
          "type": "user",
          "module": "http",
          "msg": "EventSource error event for url=/notif/v1/notifications/stream, options={}",
          "line": null,
          "col": null,
          "url": "capacitor://localhost#/menu?2024031903,50.888,4.108,8,i:pressure",
          "script": null,
          "ver": "41.2.3",
          "target": "mobile",
          "stack": false,
          "platform": "ios",
          "error": " {
          "isTrusted": true
          }",
          "isOnline": true,
          "size": "375x812",
          "latestBcast": "bcast: pluginOpened debug (491665ms ago at 1710789254699)
          bcast: pluginClosed debug (305941ms ago at 1710789440423)
          bcast: rqstOpen menu (304116ms ago at 1710789442248)
          bcast: pluginOpened menu (304040ms ago at 1710789442324)
          store: visibility (278057ms ago at 1710789468307)"
          }

          About this version
          Target: mobile.html
          Version: 41.2.3 (What's new)
          Built: 2024-03-07, 16:50
          Started: 2024-03-18T19:04:35.640Z (18m)
          Your browser: Mozilla/5.0 (iPhone; CPU iPhone OS 17_3_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Mobile/15E148
          WebGL particles: not

          1 Reply Last reply Reply Quote 0
          • T Offline
            Torsten Louland @Suty | Premium
            last edited by

            @Suty Here’s a screen recording. A bit more intermittent. Not 100% sure how to reproduce but it still happens…

            screen recording

            (env. details as in prev. post)

            SutyS 1 Reply Last reply Reply Quote 0
            • SutyS Offline
              Suty Administrator @Torsten Louland
              last edited by

              @Torsten-Louland Unfortunately, these errors are not related to this. However, we will monitor this issue and it there will be more users or we will be able to replicate it, I think we will solve then.

              B 1 Reply Last reply Reply Quote 0
              • B Offline
                bossebo @Suty | Premium
                last edited by

                @Suty I’m having this issue too!

                SutyS 1 Reply Last reply Reply Quote 0
                • SutyS Offline
                  Suty Administrator @bossebo
                  last edited by

                  @bossebo Hi, do you have iOS device as well?

                  B 1 Reply Last reply Reply Quote 0
                  • B Offline
                    bossebo @Suty | Premium
                    last edited by

                    @Suty yes! The problems started about a month ago

                    1 Reply Last reply Reply Quote 0
                    • D Offline
                      DayWaalker
                      last edited by

                      I actually have the same issue for as far as I can remember, on iOS. I had premium for a year but because of the issue, never really used the app itself and the whole annual subscription was a complete waste.

                      Didn't renew but even now I just downloaded the app to check and have the same issue. You can look at the screenshot I took seconds before this comment.

                      IMG_9CEC4008C27B-1.jpeg

                      B 1 Reply Last reply Reply Quote 0
                      • B Offline
                        bossebo @DayWaalker | Premium
                        last edited by

                        @DayWaalker I can usually resolve it temporarily by changing the zoom level slightly.

                        D 1 Reply Last reply Reply Quote 0
                        • D Offline
                          DayWaalker @bossebo
                          last edited by

                          So no response from windy ? Classic.

                          SutyS 1 Reply Last reply Reply Quote 0
                          • SutyS Offline
                            Suty Administrator @DayWaalker
                            last edited by

                            @DayWaalker @bossebo Can you please let us know which iOS and Windy version you have?

                            B 1 Reply Last reply Reply Quote 0
                            • B Offline
                              bossebo @Suty | Premium
                              last edited by

                              @Suty iOS 17.4.1 on iPhone 13. I’m always using the latest app version, currently 41.2.3

                              SutyS 1 Reply Last reply Reply Quote 0
                              • SutyS Offline
                                Suty Administrator @bossebo
                                last edited by

                                @bossebo Okay and if you visit the browser version of Windy.com, you still have the issue?

                                B 1 Reply Last reply Reply Quote 0
                                • B Offline
                                  bossebo @Suty | Premium
                                  last edited by

                                  @Suty No, I haven’t seen it there. A bit uncertain about my iPad though… I’m using the app there too, but can’t remember if I’ve ever seen this issue there

                                  SutyS 1 Reply Last reply Reply Quote 0
                                  • SutyS Offline
                                    Suty Administrator @bossebo
                                    last edited by

                                    @bossebo OKay and did you try to reinstall the app?

                                    B 2 Replies Last reply Reply Quote 0
                                    • B Offline
                                      bossebo @Suty | Premium
                                      last edited by

                                      @Suty No, and I’m a bit reluctant to do that, since I then need to add all widgets and configure my watch faces again. Or?

                                      1 Reply Last reply Reply Quote 0
                                      • B Offline
                                        bossebo @Suty | Premium
                                        last edited by

                                        @Suty I decided to reinstall after all. So far, it’s looking good

                                        SutyS 1 Reply Last reply Reply Quote 0
                                        • SutyS Offline
                                          Suty Administrator @bossebo
                                          last edited by

                                          @bossebo Okay, thank you for trying that and it is good that helped. Please let me know if you have any other issues.

                                          1 Reply Last reply Reply Quote 0
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