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    Map Forecast API key not longer valid after renewing

    Scheduled Pinned Locked Moved Windy API v4
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    • G Offline
      greeneagle
      last edited by

      Hi All,

      I renewed my professional subscription for Map Forecast API days ago after a series of unsuccessful payments by your payment provider. Once I could make the payment successfully, I realized that my key was not professional anymore, and it kept asking me to upgrade. Therefore, I can't get access to all the features the professional license provides, like extra layers.

      SutyS 2 Replies Last reply Reply Quote 0
      • SutyS Offline
        Suty Windy Staff @greeneagle
        last edited by

        @greeneagle Hello, we will check on our end, what is wrong with the key. I will keep you posted.

        1 Reply Last reply Reply Quote 0
        • SutyS Offline
          Suty Windy Staff @greeneagle
          last edited by

          @greeneagle UPDATE: We already paired your Payment with the Map API key.

          G 1 Reply Last reply Reply Quote 0
          • G Offline
            greeneagle @Suty
            last edited by

            @Suty Lovely thank you very much

            G 1 Reply Last reply Reply Quote 0
            • G Offline
              greeneagle @greeneagle
              last edited by

              @greeneagle said in Map Forecast API key no longer valid after renewing:

              @Suty Lovely thank you very much

              I can see now extra layers in windy maps. However, the key can still be upgraded to professional in the keys section. Minor problem.

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