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    premium profile renewal criticality

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    • pasqualino1960P
      pasqualino1960
      last edited by

      How do I update my premium profile on an app I have installed on my android phone? By clicking the 'renew premium' button I am transferred to the apple payment platform and not google play. Thanks to those who answer me.

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS
        Suty Administrator @pasqualino1960
        last edited by

        @pasqualino1960 Hi, it looks like you made the purchase via AppStore in the past. So if you want to renew this Premium, you need to handle that on the same platform. However, if you changed the device to Android one, you can purchase a new one via Google Play, with different account or after the old subscription from the AppStore is already expired.

        Please let me know, if you have any other questions.

        1 Reply Last reply Reply Quote 0
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