<![CDATA[Updating to premium]]>Hi, have upgraded to premium but hasn’t been effected. Payment has been processed and can login but not getting premium account views. Is there a time delay for account to update? Do I have to reload update app or something else or is there an accounts department to contact?
Thanks

]]>https://community.windy.com/topic/31063/updating-to-premiumRSS for NodeMon, 14 Sep 2026 06:39:36 GMTThu, 25 Jan 2024 01:54:48 GMT60<![CDATA[Reply to Updating to premium on Sun, 28 Jan 2024 06:58:37 GMT]]>@btschumy

There is at least this post that you can find in the “Windy Premium” category topics :
https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features?_=1706374533885

645F5A17-BC0E-4809-A402-4743C95BE337.jpeg

Not very easy to find it and not in the FAQ.

When you click on it, you get that:

919E4CC1-F6DA-44E7-B05A-626B812A00CD.jpeg

If you don’t click on Oldest to Newest your don’t get the information as shown in the link I’ve posted here above !

I agree that the FAQ is one of the worst I’ve seen in an app.
An FAQ should not be commented on by users and should need to be locked.

]]>https://community.windy.com/post/177155https://community.windy.com/post/177155Sun, 28 Jan 2024 06:58:37 GMT<![CDATA[Reply to Updating to premium on Sat, 27 Jan 2024 14:29:47 GMT]]>There are at least two or three questions every day about problems upgrading to Premium.

Why is there not a pinned post in the FAQ section about how to deal with this? Seems like a good idea.

]]>https://community.windy.com/post/177142https://community.windy.com/post/177142Sat, 27 Jan 2024 14:29:47 GMT<![CDATA[Reply to Updating to premium on Sat, 27 Jan 2024 09:36:12 GMT]]>@markandleanne i have faced the same troubles

]]>https://community.windy.com/post/177114https://community.windy.com/post/177114Sat, 27 Jan 2024 09:36:12 GMT<![CDATA[Reply to Updating to premium on Thu, 25 Jan 2024 05:41:29 GMT]]>@markandleanne

Hi,

Issue/s resolved. Now have Premium. Shut everything down and after a hour restarted so can't offer any words of wisdom to forum. Maybe admin have attended not sure but thanks if so.

Now to explore...

]]>https://community.windy.com/post/176831https://community.windy.com/post/176831Thu, 25 Jan 2024 05:41:29 GMT