Updating to premium
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Hi, have upgraded to premium but hasn’t been effected. Payment has been processed and can login but not getting premium account views. Is there a time delay for account to update? Do I have to reload update app or something else or is there an accounts department to contact?
Thanks -
Hi,
Issue/s resolved. Now have Premium. Shut everything down and after a hour restarted so can't offer any words of wisdom to forum. Maybe admin have attended not sure but thanks if so.
Now to explore...
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@markandleanne i have faced the same troubles
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There are at least two or three questions every day about problems upgrading to Premium.
Why is there not a pinned post in the FAQ section about how to deal with this? Seems like a good idea.
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There is at least this post that you can find in the “Windy Premium” category topics :
https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features?_=1706374533885
Not very easy to find it and not in the FAQ.
When you click on it, you get that:
If you don’t click on Oldest to Newest your don’t get the information as shown in the link I’ve posted here above !
I agree that the FAQ is one of the worst I’ve seen in an app.
An FAQ should not be commented on by users and should need to be locked.
