Windy Community
    • Unread
    • Categories
    • Groups
    • Go to windy.com
    • Register
    • Login

    Windy premium widgets working again

    General Discussion
    4
    14
    2.3k
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • SutyS
      Suty Administrator @speedlever
      last edited by

      @speedlever Thank you for informing us, I already forwarded it to colleague.

      S 3 Replies Last reply Reply Quote 1
      • S
        speedlever @Suty | Premium
        last edited by

        @Suty
        I noticed my widgets wouldn't refresh this morning and the radar widget last updated at 0235 local time.

        I logged off then logged back in and shortly after the widgets began working again.

        1 Reply Last reply Reply Quote 0
        • S
          speedlever @Suty | Premium
          last edited by speedlever

          @Suty
          Rather than start a new post, I updated to the February security update on my pixel 8 pro and none of the widgets are working now. I've force stopped the app and logged off and back in with no luck.

          My next thing to try is clear cache and data, uninstall and reinstall and try again.

          Edit: no luck clearing cache and data, uninstalling, rebooting, installing and logging in again. Widgets still aren't working.

          SutyS 1 Reply Last reply Reply Quote 0
          • SutyS
            Suty Administrator @speedlever
            last edited by

            @speedlever We are aware of this issue on Android 14 and our colleagues try to do their best to fix this. However, we are not able to replicate this on any of our devices so it is a bit difficult for us.

            S 2 Replies Last reply Reply Quote 0
            • S
              speedlever @Suty | Premium
              last edited by

              @Suty
              That is unfortunate. And frustrating as a user. The widgets will work normally for some period of time, then they just quit working for unknown reasons.

              I have widgets running for other apps without issue.

              1 Reply Last reply Reply Quote 0
              • S
                speedlever @Suty | Premium
                last edited by

                @Suty
                Update. This morning all windy widgets were black and I decided to log out of the app, then went into my apps and deleted cache and data. Went to the home screen when I have the windy widgets and they were working again.

                I tweaked the opening page from wind to weather radar, everything else was already as I desired, logged back into the app and the widgets are running fine.

                What a mystery!

                SutyS 1 Reply Last reply Reply Quote 0
                • SutyS
                  Suty Administrator @speedlever
                  last edited by

                  @speedlever Thank you for further info. There is probably something in settings of these devices that affect the functionality. I will forward this to colleagues.

                  1 Reply Last reply Reply Quote 0
                  • S
                    speedlever @Suty | Premium
                    last edited by speedlever

                    @Suty
                    I just restarted my pixel 8 pro and the widgets are broken again. They just show a black screen where they should be. Refresh button does not come up.

                    I've logged off and back on, deleted cache and data, and reset permissions but the widgets refuse to work.

                    Sigh. Here we go again. Eventually I'm sure they'll start to work again, but I have no idea what combo of fixes I try actually restore the widgets back to working order.

                    Edit: I deleted the widgets and recreated them and now they're working again. 🤦‍♂️

                    MarkNagyM 1 Reply Last reply Reply Quote 0
                    • MarkNagyM
                      MarkNagy @speedlever
                      last edited by

                      @speedlever Please try to wait some time after the restart. The widget update should kick within a few minutes.

                      S 1 Reply Last reply Reply Quote 0
                      • S
                        speedlever @MarkNagy | Premium
                        last edited by

                        @MarkNagy

                        How long is 'some time'? I gave it several minutes but nothing changed until I recreated the widgets. 🤷‍♂️

                        MarkNagyM 1 Reply Last reply Reply Quote 0
                        • MarkNagyM
                          MarkNagy @speedlever
                          last edited by

                          @speedlever Unfortunately it could be up to 30-40 minutes.

                          S 1 Reply Last reply Reply Quote 0
                          • S
                            speedlever @MarkNagy | Premium
                            last edited by

                            @MarkNagy said in Windy premium widgets working again:

                            @speedlever Unfortunately it could be up to 30-40 minutes.

                            That seems rather excessive. I've left them for days with no luck. So they seem to need something more than time to recover. Ergo my attempts to find a way to get them running again.

                            1 Reply Last reply Reply Quote 1
                            • Chris GlewC
                              Chris Glew
                              last edited by

                              Having the same issues. Just bought premium, widgets don't refresh unless manually updated, despite location and unrestricted battery permissions granted. Pixel 6.

                              1 Reply Last reply Reply Quote 0
                              • First post
                                Last post
                              Windyty, S.E. - all rights reserved. Powered by excellent NodeBB
                              NodeBB & contributors, OSM & contributors, HERE maps
                              Terms of Use     Privacy Policy