Arrow keys broken with 1/24 update

swerthei

The 1/24 update seems to have broken the right arrow key. It no longer moves the time bar forward. It does nothing.

Suty

@swerthei Hello, can you please let us know which browser you use? Also, can you test different browsers?

I checked Brave and it works only in the private window, Chrome is okay and Safari has this issue as well.

Suty

@swerthei We already found the issue, it is related to logged Premium users. Free and unlogged users don't have that issue. However, we already work on the fix.

idefix37

@swerthei
@Suty
I have this issue with Safari. The Right key allow to move only one step but the Left key works properly.

btschumy

@idefix37
Seems to be working for me in Safari on macOS

idefix37

@Suty
@btschumy
It works again for me, so the fix was quick.

swerthei

@Suty Great, thanks for the fast response!

Suty

@swerthei @idefix37 Unfortunately, the issue is still active, it sometimes works and then sometimes not. We still work on that.

Ken

I'm a premium subscriber and I'm also unable to use the right arrow key to step forward through the forecast timesteps in the desktop version of Windy.

This occurs in both the Microsoft Edge and Chrome web browsers.

One of my friends who's a premium subscriber is also having the same problem in Chrome.

P.S. Using the left arrow key to step back through time also reveals a bug where it steps back using excessively coarse time intervals e.g. 3 hour increments in the hourly ECMWF forecast with forecast times (those times don't even match up with the model's 03, 06z, 09z, etc times either).

mgfrye

It's not just the arrow keys; dragging the timeline slider in Safari with ECMWF only changed the cloud picture/forecast every three hours, not every hour (yes, I'm a logged in Premium subscriber, and was looking at the forecast within the next three days). And when I switched to the ICON model, then switched back to ECMWF, the timeline bar only stretched out to five days, not ten.

But I was able to resolve this by clearing the browser cache, plus cookies for Windy.com, restarting the browser, and logging back in. Everything seems to work fine - for now anyway.

Caefix

... when switching to ECMWF from a model with less range the slider keeps that length.
(Just need to switch to GFS between.)

Edit: Strange. Now I can´t repeat it...??