Precip Fields In Premium Point Forecast API
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@nikarayanpouya data in this post is exactly from the request response except the percip numbers are multiplied by 1000 but as you see it doesn't matter if the snow percip is in centimeters or millimeter or meter either way it shouldnt be more than percip number according to your documents.
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@Suty I dont have access to my request response right now i will post it tomorrow.
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@nikarayanpouya // units":{
//"temp-surface":"K"
//,"dewpoint-surface":"K"
//,"past3hprecip-surface":"m"
//,"past3hconvprecip-surface":"m"
//,"past3hsnowprecip-surface":"m"
//,"wind_u-surface":"ms-1" km/h
//,"wind_v-surface":"ms-1" km/h
//,"gust-surface":"ms-1" km/h
//,"cape-surface":"Jkg-1"
//,"ptype-surface":null
//,"lclouds-surface":"%"
//,"mclouds-surface":"%"
//,"hclouds-surface":"%"
//,"rh-surface":"%"
//,"gh-surface":"m"
//,"pressure-surface":"Pa"here is the units object you are giving me in the requests response body and remeber as i said before the percip numbers i gave you
@nikarayanpouya said in Precip Fields In Premium Point Forecast API:
the percip numbers are multiplied by 1000
all three of them .
the enitre weather section of my web site is showing wrong data beacause of this problem and i need to fix the problem ASAP so your fast response would be much appreciated.
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@nikarayanpouya Unfortunately, we take these data from weather models and we cannot affect these outputs.
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@Suty Do you mean the data is wrong an you cant do anything about it?
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@nikarayanpouya Do you have this issue in all cases, or it was only one time issue?
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@Suty no its a regular issue and its makes us miscalculate rain status.
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@Suty Are you checking the problem or Its unfixable?
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@nikarayanpouya I will discuss it with colleagues and let you know about the result.
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@Suty thanks
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@Suty Its been 12 days haven't you reached any result about the issue?
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@nikarayanpouya Hi, I am sorry about the delay. After further discussions, there is no bug in these data. Parameter
past3hprecipcontains convective and snow ones, however they cannot be added together since, both of them can contain convective or snow ones as well.
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@Suty according to this diagram your data has still problem because if look closely the number you gave me for snow percip is larger than percip but the percip should be larger than conv and snow percip according to your diagram thats only concluded if the snow is millimeters if the snow percip is in centimeters (if it is then your units in response are wrong) the problem actually worsen and the gap between the numbers is higher.
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@nikarayanpouya
1 cm of snow gives 1 mm of water equivalent. -
@idefix37 just examine the example
@nikarayanpouya said in Precip Fields In Premium Point Forecast API:
past3hprecip-surface:
0.09900332346567701,
0.05548012329477785,
0,
past3hsnowprecip-surface:
0.10043405865657022,
0.051026981414225226,
0,
past3hconvprecip-surface:
0,
0.05032975859858755,
0,even with your explanations these three percips doesnt make sense or your missing some important explantions
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@nikarayanpouya
Sorry, I’m not an API user. I can’t really help you with the code. I don’t know what are the units of the figures you show. -
I have diligently followed all your instructions and provided every part of the request as requested.
However, it is with great disappointment and concern that I express my frustration over the prolonged delay in addressing the issue at hand. It has been almost two months since I initially reached out, and there has been little to no progress in resolving the problem. What is even more disheartening is the lack of clarity on whether there is indeed a problem to begin with.
As someone who invested in the premium version, this extended timeframe is unacceptable and has left me feeling let down by the level of service provided. I had hoped for a more efficient resolution process.
I kindly request that you give this matter the attention it deserves and expedite the necessary actions to rectify the situation. The current circumstances have significantly impacted my experience as a customer, and I trust that you will take the appropriate measures to restore my faith in your service.
I would greatly appreciate regular updates on the progress made and a clear timeline for when I can expect a resolution. Transparency and open communication are essential in situations like these, and I believe it is crucial for all parties involved.
Thank you for your understanding and attention to this matter. I look forward to your prompt response and a resolution that addresses the issue at hand.
Sincerely,
[Your Forum Username]
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@nikarayanpouya
You must know that Administrators and Developers are on the community forum only at office hours CET, not during the week end. -
@idefix37 that justify the 2 month timespan for just idenifing a problem
