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    Precip Fields In Premium Point Forecast API

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    • N Offline
      nikarayanpouya @Suty
      last edited by

      @Suty Its been 12 days haven't you reached any result about the issue?

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS Offline
        Suty Windy Staff @nikarayanpouya
        last edited by

        @nikarayanpouya Hi, I am sorry about the delay. After further discussions, there is no bug in these data. Parameter past3hprecip contains convective and snow ones, however they cannot be added together since, both of them can contain convective or snow ones as well. 07af0f2c-31a2-44ea-b77c-2ed56f5da3b8-image.png

        N 1 Reply Last reply Reply Quote 0
        • N Offline
          nikarayanpouya @Suty
          last edited by

          @Suty according to this diagram your data has still problem because if look closely the number you gave me for snow percip is larger than percip but the percip should be larger than conv and snow percip according to your diagram thats only concluded if the snow is millimeters if the snow percip is in centimeters (if it is then your units in response are wrong) the problem actually worsen and the gap between the numbers is higher.

          idefix37I 1 Reply Last reply Reply Quote 0
          • idefix37I Offline
            idefix37 Sailor Moderator @nikarayanpouya
            last edited by

            @nikarayanpouya
            1 cm of snow gives 1 mm of water equivalent.

            N 2 Replies Last reply Reply Quote 0
            • N Offline
              nikarayanpouya @idefix37
              last edited by

              @idefix37 just examine the example

              @nikarayanpouya said in Precip Fields In Premium Point Forecast API:

              past3hprecip-surface:
              0.09900332346567701,
              0.05548012329477785,
              0,
              past3hsnowprecip-surface:
              0.10043405865657022,
              0.051026981414225226,
              0,
              past3hconvprecip-surface:
              0,
              0.05032975859858755,
              0,

              even with your explanations these three percips doesnt make sense or your missing some important explantions

              1 Reply Last reply Reply Quote 0
              • N Offline
                nikarayanpouya @idefix37
                last edited by

                @idefix37 @Suty
                Are you looking into the problem?

                idefix37I 1 Reply Last reply Reply Quote 0
                • idefix37I Offline
                  idefix37 Sailor Moderator @nikarayanpouya
                  last edited by idefix37

                  @nikarayanpouya
                  Sorry, I’m not an API user. I can’t really help you with the code. I don’t know what are the units of the figures you show.

                  N 1 Reply Last reply Reply Quote 0
                  • N Offline
                    nikarayanpouya @idefix37
                    last edited by

                    @idefix37 @Suty,

                    I have diligently followed all your instructions and provided every part of the request as requested.

                    However, it is with great disappointment and concern that I express my frustration over the prolonged delay in addressing the issue at hand. It has been almost two months since I initially reached out, and there has been little to no progress in resolving the problem. What is even more disheartening is the lack of clarity on whether there is indeed a problem to begin with.

                    As someone who invested in the premium version, this extended timeframe is unacceptable and has left me feeling let down by the level of service provided. I had hoped for a more efficient resolution process.

                    I kindly request that you give this matter the attention it deserves and expedite the necessary actions to rectify the situation. The current circumstances have significantly impacted my experience as a customer, and I trust that you will take the appropriate measures to restore my faith in your service.

                    I would greatly appreciate regular updates on the progress made and a clear timeline for when I can expect a resolution. Transparency and open communication are essential in situations like these, and I believe it is crucial for all parties involved.

                    Thank you for your understanding and attention to this matter. I look forward to your prompt response and a resolution that addresses the issue at hand.

                    Sincerely,

                    [Your Forum Username]

                    idefix37I 1 Reply Last reply Reply Quote 0
                    • idefix37I Offline
                      idefix37 Sailor Moderator @nikarayanpouya
                      last edited by

                      @nikarayanpouya
                      You must know that Administrators and Developers are on the community forum only at office hours CET, not during the week end.

                      N 1 Reply Last reply Reply Quote 0
                      • N Offline
                        nikarayanpouya @idefix37
                        last edited by

                        @idefix37 that justify the 2 month timespan for just idenifing a problem

                        N 1 Reply Last reply Reply Quote 0
                        • N Offline
                          nikarayanpouya @nikarayanpouya
                          last edited by

                          @nikarayanpouya specially when I'm being charged for every minute using your API in premium.

                          idefix37I 1 Reply Last reply Reply Quote 0
                          • idefix37I Offline
                            idefix37 Sailor Moderator @nikarayanpouya
                            last edited by

                            @nikarayanpouya
                            I’m just a Windy user as you are. So don’t start this type of discussion with me. I was just trying to help you !

                            N 1 Reply Last reply Reply Quote 0
                            • N Offline
                              nikarayanpouya @idefix37
                              last edited by

                              @idefix37 im sorry but im just frustrated with the admins not paying attention and just ignoring the problem while im here showing wrong data in my website due to this problem.

                              SutyS 1 Reply Last reply Reply Quote 0
                              • SutyS Offline
                                Suty Windy Staff @nikarayanpouya
                                last edited by

                                @nikarayanpouya Hi, I am sorry about the delay in the reply. Can you please describe what you image under term convPrecip?

                                N 3 Replies Last reply Reply Quote 0
                                • N Offline
                                  nikarayanpouya @Suty
                                  last edited by

                                  @Suty hi actually i dont know what the term exactly mean but i know that as you send the picture earlier it concludes snow and conv percip but as you see in the numbers you are giving me snow percip is higher than these both.

                                  1 Reply Last reply Reply Quote 0
                                  • N Offline
                                    nikarayanpouya @Suty
                                    last edited by

                                    @Suty I also examined some other sample and problem occurs frequently in your data and its not a one time error (for the record the problem is : the number for snowpercip is larger than convpercip and percip)

                                    SutyS Filip_KF 2 Replies Last reply Reply Quote 0
                                    • SutyS Offline
                                      Suty Windy Staff @nikarayanpouya
                                      last edited by

                                      @nikarayanpouya Hi, once again, I had discussion with colleagues and the problem is caused by the fact that @idefix37 mentioned. snowprecip is calculated as snow column, but the precipitation contains this value from water column. So the snowPrecip is contained in total precipitation, but in the different form.

                                      1 Reply Last reply Reply Quote 0
                                      • Filip_KF Offline
                                        Filip_K Windy Staff @nikarayanpouya
                                        last edited by Filip_K

                                        Hi @nikarayanpouya, may I ask which model are you using? I would like to examine your issue more the make sure the data you are receiving are correct. Our documentation notes that both past3hprecip-surface and past3hsnowprecip-surface should be returned as water column equivalent.

                                        edit: Also, which areas do you see discrepancies at? Everywhere? I briefly checked Alps in icon-eu and gfs and so far I haven't found anything wrong (snow precip always below or equal total precip)

                                        1 Reply Last reply Reply Quote 0
                                        • N Offline
                                          nikarayanpouya @Suty
                                          last edited by

                                          @Filip_K Yes , I examined some other sample and problem occurs frequently in your data and its not a one time error. im using the gfs model.

                                          Filip_KF 1 Reply Last reply Reply Quote 0
                                          • Filip_KF Offline
                                            Filip_K Windy Staff @nikarayanpouya
                                            last edited by

                                            @nikarayanpouya
                                            you are right, I was able to replicate the issue with GFS model. Same issue most likely happens with other NOAA models (nam*) because these models don't provide snow precipitation directly but it is instead computed from total precipitation accumulation and categorical snow.
                                            I will look more into this and try to improve the computed results, as it doesn't make much sense now.

                                            N 1 Reply Last reply Reply Quote 2
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