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    Solved Australian radar data outage

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    • TZT
      TZ Administrator
      last edited by

      Images for all australian radars are unavailable. We are communicating the issue with data provider.

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      • TZT
        TZ Administrator
        last edited by TZ

        There are no data on the server. Unfortunately it is 02:25 AEDT right now and working hours of our contact point is 09-17. So probably we have to wait until morning.

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        • TZT
          TZ Administrator
          last edited by

          It seems that folks at Melbourne have woken up, had their breakfast and fixed the data upload. So the Australian radar is back. ACCESS model is delayed as well, but we expect it to be updated soon.

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          • S
            satay99 @TZ
            last edited by

            @TZ Hello, it seems that Access-G still hasn't been updated - at 13.00 AEST it's showing that it was last updated 19 hours ago. Do you have any idea when we can expect it to be updated again? Thanks

            SutyS 1 Reply Last reply Reply Quote 1
            • SutyS
              Suty Administrator @satay99
              last edited by

              @satay99 Hi, it should be already fixed now and new update in in progress. Thank you for your patience.

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              • TZT
                TZ Administrator
                last edited by

                Hi, we are sorry for the delay.
                ACCESS model is updated now. We were not able to update model sooner, because only part of the data for the model run was received. So one whole update of the model was skipped at Windy. Data stream was restored and we have complete data for the latest model run. We apologize for any inconvenience.

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                • TZT TZ has marked this topic as solved on
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                  birthhelp Banned
                  last edited by

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