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    Notifications not coming through

    Scheduled Pinned Locked Moved Bug Reports
    21 Posts 11 Posters 9.6k Views 4 Watching
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    • SutyS Offline
      Suty Windy Staff
      last edited by

      @OutFront @Kurisu112 Hi, do you have your alerts set in your Windy?

      1 Reply Last reply Reply Quote 0
      • SutyS Offline
        Suty Windy Staff
        last edited by Suty

        @OutFront @Kurisu112 we checked your alerts setup, and you probably have a bit complex conditions there, so that can be reason why no notifications were sent.

        Our existing alert functionality has AND logic, so if you set alert for specific temperature, rain and wind, there is no notification until all of these are checked in the same time.

        K 1 Reply Last reply Reply Quote 1
        • K Offline
          Kurisu112 @Suty | Premium
          last edited by

          @Suty Ah okay, that makes sense. Sorry about that I'll reduce the complexity! Thanks for your help :)

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          • D Offline
            dobunzli | Premium
            last edited by

            Hello. I don't receive notification as well (actually never did). They are activated in iOS settings. Can you please check what is happening for me ? Thanks

            idefix37I 1 Reply Last reply Reply Quote 0
            • idefix37I Offline
              idefix37 Sailor Moderator @dobunzli
              last edited by

              @dobunzli
              How did you set the alert ?
              Please see this related post
              https://community.windy.com/topic/33620/receiving-no-notification/2?_=1719385227210

              D 1 Reply Last reply Reply Quote 0
              • D Offline
                dobunzli @idefix37 | Premium
                last edited by

                @idefix37 Hi OK I have simplified conditions and now it works. Thanks !

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                • Marcin LegeżyńskiM Offline
                  Marcin Legeżyński
                  last edited by

                  Hi, I'm not receiving any mobile notifications either. Is there any fix to this?

                  idefix37I 1 Reply Last reply Reply Quote 0
                  • idefix37I Offline
                    idefix37 Sailor Moderator @Marcin Legeżyński
                    last edited by idefix37

                    @Marcin-Legeżyński
                    First, did you set Alerts ?
                    In case you did it, try to read the posts in this topic, you will probably find the reason why you don’t receive notifications.
                    Then could you show a screenshot of you Alert settings.

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                    • Andrew Leal 2A Offline
                      Andrew Leal 2
                      last edited by

                      I'm not receiving notification neither on mobile nor email. And my setup for the test is very simple, only 5mm of rain in 24 hours. The alert appears on windy.com, but it's not coming to me via email or mobile

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                      • wellistrilightW Offline
                        wellistrilight | Premium
                        last edited by

                        I do not get any notifications either on my premium account.

                        My username is wellistrilight

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