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    don't load on safari...

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    • jmgalanJ
      jmgalan | Premium
      last edited by jmgalan

      On my MacBook Pro 2017 running with ventura 13.6.4, windy loads perfectly with chrome and firefox...
      ... but failed suddenly to load on safari (17-3-1)

      615491c5-d971-46af-b1a2-ef9ba354f228-image.jpeg

      SutyS 1 Reply Last reply Reply Quote 1
      • SutyS
        Suty Administrator @jmgalan
        last edited by

        @jmgalan Hi, can you please test it in the private window of the browser as well? I tested the same version of Safari and it works okay. Also we don't see any other cases of this.

        jmgalanJ 1 Reply Last reply Reply Quote 0
        • jmgalanJ
          jmgalan @Suty | Premium
          last edited by

          Hi @Suty,

          same problem in a private window :
          e5fd3183-706f-4de4-94f9-906cf154a22b-image.jpeg

          1 Reply Last reply Reply Quote 0
          • jmgalanJ
            jmgalan | Premium
            last edited by jmgalan

            Hi,

            I changed my mac for a new MacBook Pro running with Sonoma.
            I migrated my data and settings from the previous mac...
            ... and the problem stay the same on my new mac ! :

            • it works perfectly with Chrome
            • it works also with Safari in an "guest session" on the same machine
            • but it doesn't work on my personal session with Safari, even in a private window

            Could you help me?

            SutyS 1 Reply Last reply Reply Quote 0
            • SutyS
              Suty Administrator @jmgalan
              last edited by

              @jmgalan Do you have installed any addons or did you make any changes in settings? I am not able to replicate the issue and the fact Windy works in private window on your end leads to some adjustments on your end.

              jmgalanJ 1 Reply Last reply Reply Quote 0
              • jmgalanJ
                jmgalan @Suty | Premium
                last edited by

                Hi @Suty,

                it doesn't work in a private windows of the browser (see screenshot)
                it is probably due to an exotic add-on or cookie somewhere...
                .... but I have no idea about how to find the guilty file

                740810e6-fbff-40b9-9fad-9e656ac98b6a-image.jpeg

                1 Reply Last reply Reply Quote 0
                • jmgalanJ
                  jmgalan | Premium
                  last edited by

                  still blocked upon safari...
                  with the console mode I see :

                  6eaa240e-8cf7-4897-b577-3d8303e8bbcc-image.jpeg

                  SutyS 1 Reply Last reply Reply Quote 0
                  • SutyS
                    Suty Administrator @jmgalan
                    last edited by

                    @jmgalan I discussed this with colleagues and it has to relate to certain file causing the issue on your end. Unfortunately, we cannot tell you which file or where you should look for this. I am sorry about this.

                    1 Reply Last reply Reply Quote 0
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