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    Widgets doesn't update.

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    • SutyS
      Suty Administrator @ToniSR
      last edited by Suty

      @ToniSR Okay, thank you for checking. Our colleague, responsible for Android version of our app, is already taking a look at that issue. So hopefully there will be a solution as soon as possible.

      1 Reply Last reply Reply Quote 1
      • VoburV
        Vobur @gtrabison | Premium
        last edited by

        Having exactly the same issue. My device is Motorola G200 5G, Android 12.

        mleenderM 1 Reply Last reply Reply Quote 1
        • mleenderM
          mleender @Vobur | Premium
          last edited by

          @Vobur Same here, Samsung S21 FE Android 14. Put Windy in deep sleep to have any battery left at the end of the day 😢, would appreciate a more elegant solution. Issue popped up since the last update v41.2.3

          SutyS 1 Reply Last reply Reply Quote 0
          • SutyS
            Suty Administrator @mleender
            last edited by Suty

            @mleender Can you please try to uninstall and install Windy back on your device and let us know if draining persists?

            We know that issue must be solved on our end, however, it could help for now.

            MarcG77M 1 Reply Last reply Reply Quote 0
            • MarcG77M
              MarcG77 @Suty | Premium
              last edited by

              @Suty

              I've been experiencing the same in the past 2 weeks, my android device (Samsung S21 5G) is fully up to date with latest software/firmware etc. I have all permissions set correctly, there is no battery saving with the App (all turned off)

              I have:

              • Cleared Data & Cache = this temporarily fixes the issue but does not last long

              • Uninstalled/Reinstalled the app = same as above

              • Reset the Widgets = same as above

              • Restarted the phone = same as above

              Ultimately something is "stopping" the widgets from refreshing automatically after a short period and even manually refreshing does not work.

              Android 14
              One UI 6.0

              Thanks

              SutyS 1 Reply Last reply Reply Quote 2
              • SutyS
                Suty Administrator @MarcG77
                last edited by

                @MarcG77 Thank you for checking all possibilities, I will forward the issue to colleagues.

                SebVanElsassS 1 Reply Last reply Reply Quote 1
                • SebVanElsassS
                  SebVanElsass @Suty | Premium
                  last edited by

                  @Suty
                  Hi, I follow on this thread as I experience similar issue. The widget went all dark, with the notification "Updating widget" always present in the taskbar, for hours, and battery usage was abnormally high for windy.
                  I removed the wigdets from my home screen, but the windy battery usage remained high.

                  The app has all the correct permissions (battery, notifications, location,...)
                  I tried to reboot the phone, still unable to use the widget.

                  My device is a Gigaset GS5, runing android 12, and I have the nova app Launcher.

                  Hope this can be solved soon.
                  Regards

                  SutyS 1 Reply Last reply Reply Quote 1
                  • SutyS
                    Suty Administrator @SebVanElsass
                    last edited by

                    @SebVanElsass With this specification and custom launcher, I am afraid that there is something that affects battery optimization in your system. Sometimes, on many Android devices, you can have full battery access, but there is another app managing this and that affects the widget behavior as well.

                    For instance, certain Samsung models with their OneUI have optimization app installed, that our widgets cannot detect, but it still affect the behavior.

                    SebVanElsassS LprusakL 2 Replies Last reply Reply Quote 0
                    • SebVanElsassS
                      SebVanElsass @Suty | Premium
                      last edited by

                      @Suty
                      I tried also with the stock launcher, the same issue happens. So Nova is not to blame. I've been using Windy and its widgets for a while on this device without issue, so I doubt that there is a background process affecting it. Nevertheless, I've looked again deeply in all settings and looked for system app and could not find additional restriction settings that could affect windy behaviour.
                      I hope this can be solved soon.
                      Seb.

                      1 Reply Last reply Reply Quote 3
                      • LprusakL
                        Lprusak @Suty | Premium
                        last edited by

                        @Suty ...and will it be fixed? I've been a loyal user forever....this is frustrating

                        MarcG77M 1 Reply Last reply Reply Quote 0
                        • MarcG77M
                          MarcG77 @Lprusak | Premium
                          last edited by MarcG77

                          I've noticed something else, every Saturday it stops refreshing automatically and I have to reset everything again. This is now the third Saturday it's fine the same thing, last update of the widget was at 04:15 and it's now 08:00.

                          MarcG77M 1 Reply Last reply Reply Quote 0
                          • MarcG77M
                            MarcG77 @MarcG77 | Premium
                            last edited by

                            @MarcG77 ...and again at 4:10am Sunday morning, there's something stopping them from refreshing.

                            1 Reply Last reply Reply Quote 0
                            • SutyS
                              Suty Administrator
                              last edited by Suty

                              @Lprusak We are working on the solution, however, I am not able to tell you the exact date.

                              SebVanElsassS 1 Reply Last reply Reply Quote 3
                              • SebVanElsassS
                                SebVanElsass @Suty | Premium
                                last edited by

                                @Suty Good to read that a solution is coming.
                                I am looking forward to being able to use Windy again,
                                I had to completely uninstall the app, because it was still draining battery even without Windy widget on the home screen, while other weather app widget work fine.

                                Thank you.

                                1 Reply Last reply Reply Quote 2
                                • Dat 7D
                                  Dat 7 | Premium
                                  last edited by

                                  Widgets update continuously, so my phone is hot

                                  1 Reply Last reply Reply Quote 1
                                  • marcorottaM
                                    marcorotta @gtrabison
                                    last edited by marcorotta

                                    @gtrabison said in Widgets doesn't update.:

                                    My device is a Samsung A53 with One UI 6.0.

                                    I can confirm the exact same situation on Samsung M54 with One UI 5. Widget had been refreshing forever, and Windy the top app in battery usage. After uninstalling battery back to normal. Thanks.

                                    Edit: as I've been using windy for quite some time and have followed last year's widget issues, I can confirm all permission were set as expected. Re-adding the widget or reinstalling the app sometimes fixes the issues for some time. Even removing the widget, the high battery usage remained, so I've uninstalled for now.

                                    1 Reply Last reply Reply Quote 2
                                    • G
                                      gsallman | Premium
                                      last edited by

                                      Samsung Galaxy S21 Ultra, Android 14, OneUI 6. Confirming the same. The Widget stopped working and there was a huge battery drain, so I removed the widget, but Windy is still a huge drain on the battery - see the attached screen grab.

                                      G 1 Reply Last reply Reply Quote 1
                                      • G
                                        gsallman @gsallman | Premium
                                        last edited by

                                        @gsallman Except this software won't let me attach a screen grab... so here's a link to the image on Dropbox.

                                        https://www.dropbox.com/scl/fi/6pcparsoulnsrjq2i8i4d/Screenshot_20240321_204957_Device-care.jpg?rlkey=s3rpnistgdgmeogawuvm9os1v&dl=0

                                        I don't know how the OS / phone calculates these figures, but 5 hours of CPU and 7 hours of GPS for an app that's running in the background, with just 2 minutes of screen time, seems excessive.

                                        1 Reply Last reply Reply Quote 2
                                        • G
                                          gsallman | Premium
                                          last edited by gsallman

                                          I did some more research in my phone's records. Prior to the update Windy's battery usage was less than 1% per day. After the update it's running at 15-20% per day.

                                          [edit to clarify that it is the battery usage that increased]

                                          1 Reply Last reply Reply Quote 0
                                          • midtoadM
                                            midtoad | Premium
                                            last edited by

                                            I am experiencing the same issue on an iPhone 11 Pro Max running the latest iOS version 17.

                                            1 Reply Last reply Reply Quote 0
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