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    Widgets doesn't update.

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    • SutyS
      Suty Administrator @MarcG77
      last edited by

      @MarcG77 Thank you for checking all possibilities, I will forward the issue to colleagues.

      SebVanElsassS 1 Reply Last reply Reply Quote 1
      • SebVanElsassS
        SebVanElsass @Suty | Premium
        last edited by

        @Suty
        Hi, I follow on this thread as I experience similar issue. The widget went all dark, with the notification "Updating widget" always present in the taskbar, for hours, and battery usage was abnormally high for windy.
        I removed the wigdets from my home screen, but the windy battery usage remained high.

        The app has all the correct permissions (battery, notifications, location,...)
        I tried to reboot the phone, still unable to use the widget.

        My device is a Gigaset GS5, runing android 12, and I have the nova app Launcher.

        Hope this can be solved soon.
        Regards

        SutyS 1 Reply Last reply Reply Quote 1
        • SutyS
          Suty Administrator @SebVanElsass
          last edited by

          @SebVanElsass With this specification and custom launcher, I am afraid that there is something that affects battery optimization in your system. Sometimes, on many Android devices, you can have full battery access, but there is another app managing this and that affects the widget behavior as well.

          For instance, certain Samsung models with their OneUI have optimization app installed, that our widgets cannot detect, but it still affect the behavior.

          SebVanElsassS LprusakL 2 Replies Last reply Reply Quote 0
          • SebVanElsassS
            SebVanElsass @Suty | Premium
            last edited by

            @Suty
            I tried also with the stock launcher, the same issue happens. So Nova is not to blame. I've been using Windy and its widgets for a while on this device without issue, so I doubt that there is a background process affecting it. Nevertheless, I've looked again deeply in all settings and looked for system app and could not find additional restriction settings that could affect windy behaviour.
            I hope this can be solved soon.
            Seb.

            1 Reply Last reply Reply Quote 3
            • LprusakL
              Lprusak @Suty | Premium
              last edited by

              @Suty ...and will it be fixed? I've been a loyal user forever....this is frustrating

              MarcG77M 1 Reply Last reply Reply Quote 0
              • MarcG77M
                MarcG77 @Lprusak | Premium
                last edited by MarcG77

                I've noticed something else, every Saturday it stops refreshing automatically and I have to reset everything again. This is now the third Saturday it's fine the same thing, last update of the widget was at 04:15 and it's now 08:00.

                MarcG77M 1 Reply Last reply Reply Quote 0
                • MarcG77M
                  MarcG77 @MarcG77 | Premium
                  last edited by

                  @MarcG77 ...and again at 4:10am Sunday morning, there's something stopping them from refreshing.

                  1 Reply Last reply Reply Quote 0
                  • SutyS
                    Suty Administrator
                    last edited by Suty

                    @Lprusak We are working on the solution, however, I am not able to tell you the exact date.

                    SebVanElsassS 1 Reply Last reply Reply Quote 3
                    • SebVanElsassS
                      SebVanElsass @Suty | Premium
                      last edited by

                      @Suty Good to read that a solution is coming.
                      I am looking forward to being able to use Windy again,
                      I had to completely uninstall the app, because it was still draining battery even without Windy widget on the home screen, while other weather app widget work fine.

                      Thank you.

                      1 Reply Last reply Reply Quote 2
                      • Dat 7D
                        Dat 7 | Premium
                        last edited by

                        Widgets update continuously, so my phone is hot

                        1 Reply Last reply Reply Quote 1
                        • marcorottaM
                          marcorotta @gtrabison
                          last edited by marcorotta

                          @gtrabison said in Widgets doesn't update.:

                          My device is a Samsung A53 with One UI 6.0.

                          I can confirm the exact same situation on Samsung M54 with One UI 5. Widget had been refreshing forever, and Windy the top app in battery usage. After uninstalling battery back to normal. Thanks.

                          Edit: as I've been using windy for quite some time and have followed last year's widget issues, I can confirm all permission were set as expected. Re-adding the widget or reinstalling the app sometimes fixes the issues for some time. Even removing the widget, the high battery usage remained, so I've uninstalled for now.

                          1 Reply Last reply Reply Quote 2
                          • G
                            gsallman | Premium
                            last edited by

                            Samsung Galaxy S21 Ultra, Android 14, OneUI 6. Confirming the same. The Widget stopped working and there was a huge battery drain, so I removed the widget, but Windy is still a huge drain on the battery - see the attached screen grab.

                            G 1 Reply Last reply Reply Quote 1
                            • G
                              gsallman @gsallman | Premium
                              last edited by

                              @gsallman Except this software won't let me attach a screen grab... so here's a link to the image on Dropbox.

                              https://www.dropbox.com/scl/fi/6pcparsoulnsrjq2i8i4d/Screenshot_20240321_204957_Device-care.jpg?rlkey=s3rpnistgdgmeogawuvm9os1v&dl=0

                              I don't know how the OS / phone calculates these figures, but 5 hours of CPU and 7 hours of GPS for an app that's running in the background, with just 2 minutes of screen time, seems excessive.

                              1 Reply Last reply Reply Quote 2
                              • G
                                gsallman | Premium
                                last edited by gsallman

                                I did some more research in my phone's records. Prior to the update Windy's battery usage was less than 1% per day. After the update it's running at 15-20% per day.

                                [edit to clarify that it is the battery usage that increased]

                                1 Reply Last reply Reply Quote 0
                                • midtoadM
                                  midtoad | Premium
                                  last edited by

                                  I am experiencing the same issue on an iPhone 11 Pro Max running the latest iOS version 17.

                                  1 Reply Last reply Reply Quote 0
                                  • ToniSRT
                                    ToniSR
                                    last edited by

                                    Any news? I was considering to purchase the premium versions but not in these conditions

                                    SutyS 1 Reply Last reply Reply Quote 0
                                    • SutyS
                                      Suty Administrator @ToniSR
                                      last edited by

                                      @ToniSR There is a certain progress on the end of development, but it will still take some time, unforutnately.

                                      MarcG77M ToniSRT 2 Replies Last reply Reply Quote 2
                                      • MarcG77M
                                        MarcG77 @Suty | Premium
                                        last edited by

                                        @Suty as per my posts above again on a Saturday and at 6:10am (GMT) the widgets stop updating, however I'm not suffering battery drainage like others. When I click the widgets or open the app it works just fine, just the widgets not updating so the only cure is a complete restart of the phone.

                                        1 Reply Last reply Reply Quote 0
                                        • NextStepN
                                          NextStep | Premium
                                          last edited by

                                          Same issue here.
                                          Deleted windy completely for now :(
                                          Looking forward to a solution.

                                          G 1 Reply Last reply Reply Quote 1
                                          • SutyS Suty referenced this topic on
                                          • ToniSRT
                                            ToniSR @Suty
                                            last edited by

                                            @Suty Are there any news? Thanks

                                            SutyS 1 Reply Last reply Reply Quote 0
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