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    Paid premium on Android (not working on Windows Web Browser)

    Scheduled Pinned Locked Moved Windy Premium
    5 Posts 4 Posters 1.1k Views 1 Watching
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    • Andreas PetersA Offline
      Andreas Peters
      last edited by

      I just purchased the premium abo on my Android device but it's not available in the Windows Web Browser.
      Trying to re-login did not work. Even entering the Order Number which came with the purchase just gives an error message "please enter valid purchase order number"

      idefix37I 1 Reply Last reply Reply Quote 0
      • idefix37I Offline
        idefix37 Sailor Moderator @Andreas Peters
        last edited by

        @Andreas-Peters
        Did you try to log in on web browser with the same account credentials, the ones used for subscribing?

        Andreas PetersA AndiP66A 2 Replies Last reply Reply Quote 0
        • Andreas PetersA Offline
          Andreas Peters @idefix37
          last edited by

          @idefix37 yes of course, I used the same Android login

          SutyS 1 Reply Last reply Reply Quote 0
          • AndiP66A Offline
            AndiP66 @idefix37
            last edited by

            @idefix37 I did verify the login once again (on my mobile device and on my notebook). And you are right. I did use on my Android device not my Android login email but a different one. After login in the web browser with this email everything works fine.

            1 Reply Last reply Reply Quote 0
            • SutyS Offline
              Suty Windy Staff @Andreas Peters
              last edited by

              Hi @Andreas-Peters, I see that you posted here by your free account under email address andreas.pet*****tc@gmail.com, so please check your account email in your Android app.

              1 Reply Last reply Reply Quote 0
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