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    Why is windy not finding my location????

    Scheduled Pinned Locked Moved Bug Reports
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    • foxfireF Offline
      foxfire | Premium
      last edited by

      I’m having the same issues at sea. Sailing from Mexico to French Polynesia. SV Foxfire

      Mike Casey

      robertwcassR 2 Replies Last reply Reply Quote 1
      • robertwcassR Offline
        robertwcass @foxfire | Premium
        last edited by

        @foxfire sorry to hear this. Bummer Windy tech help is so lame. If you read my report it shows how to get it to work only in a very convoluted work around. Hope it helps

        1 Reply Last reply Reply Quote 0
        • robertwcassR Offline
          robertwcass @Suty | Premium
          last edited by

          @Suty where are you Sury? Please reply and let us know what you are going to do about the location problem in Windy.com app.

          idefix37I 1 Reply Last reply Reply Quote 0
          • idefix37I Online
            idefix37 Sailor Moderator @robertwcass
            last edited by idefix37

            @robertwcass
            @Suty does not reply 24h on 24h. Only during office hours CEST. Now it is the week end.

            robertwcassR 1 Reply Last reply Reply Quote 0
            • robertwcassR Offline
              robertwcass @idefix37 | Premium
              last edited by

              @idefix37 is he the only one who can address this issue?

              idefix37I SutyS 2 Replies Last reply Reply Quote 0
              • idefix37I Online
                idefix37 Sailor Moderator @robertwcass
                last edited by

                @robertwcass
                Yes probably the only one who can analyse your issue and discuss it with the team of developers.
                Personally I can’t help about this matter

                1 Reply Last reply Reply Quote 1
                • SutyS Offline
                  Suty Windy Staff @robertwcass
                  last edited by

                  @robertwcass I will discuss it with the product team on Monday. I am glad you provide these details. Also I am asking that many questions, because we are not able to replicate the issue and there are no any other users with this issue, who provide enough info to fully understand it.

                  robertwcassR 2 Replies Last reply Reply Quote 0
                  • robertwcassR Offline
                    robertwcass @Suty | Premium
                    last edited by

                    @Suty thank you for your response. As I continue to use and analyze the problem at sea I have additional thoughts. I think this is happening because some times when the app cannot find a proper gps it looks for the next best thing, in my case that is the gps coming from Starlink which now shows me in Los Angeles (I am currently 200nm WNW of Cabo). Once it takes this less than ideal source for gps, it doesn’t want to give up using it. Sometimes it will revert to using the external gps source if I turn my phone off and then back on, but sometimes not and I have to delete the app and reinstall from the App Store.

                    The coding needs to have the app constantly scanning for and insuring that the Sourxe variable continues to be “Use my gps”. If it cannot determine the gps in this way and then goes to Starlink or some other source, well, there is your problem.

                    The app requires the user to tap on “Find my location” to cause the code to search for a gps. This is highly inefficient for the user and causes part of the problem. There should be a setting in the app to allow the user to choose to let the app “follow my location “ and show the most updated conditions for that particular location, while still allowing the user to scroll forward or backward in time to see either historical or future predictions.

                    Sury, I am willing to volunteer to help your team understand, fix this problem, and enhance the app for maritime use absolutely free of charge. I’ve loved your app for years but only now with Starlink is it a viable option while offshore. I believe you guys have something special and I want to help. I am willing to video conference with you or your team at anytime to speed up this

                    Again, thanks for your response and efforts

                    1 Reply Last reply Reply Quote 1
                    • robertwcassR Offline
                      robertwcass @Suty | Premium
                      last edited by

                      @Suty there is another user on this thread that was the same issue right now. And there are several posts about this going back over a year

                      SutyS 1 Reply Last reply Reply Quote 0
                      • SutyS Offline
                        Suty Windy Staff @robertwcass
                        last edited by

                        @robertwcass We discussed this topic and Windy has never supported this type of bluetooth GPS receivers and it won't be changed. Windy uses internal location service of the device and there is no plan to implement this change. We are still a weather app and not the navigation one.

                        robertwcassR 3 Replies Last reply Reply Quote 0
                        • robertwcassR Offline
                          robertwcass @Suty | Premium
                          last edited by robertwcass

                          @Suty sad, shortsighted and downright stupid. Hopefully there will be a leadership change or you guys will wake up to what you have

                          1 Reply Last reply Reply Quote 0
                          • robertwcassR Offline
                            robertwcass @Suty | Premium
                            last edited by

                            @Suty every other weather provider, like PredictWind etc can manage this. As I said, sad, shortsighted and stupid decision

                            1 Reply Last reply Reply Quote 0
                            • robertwcassR Offline
                              robertwcass @Suty | Premium
                              last edited by

                              @Suty accurate weather for ocean going, and any other reason one would want accurate weather, depends on accurate location services. Without knowing where you are on the map renders the map much less useful. Can’t you guys understand this? You should have disclaimers everywhere in the app and before one signs up for paying services that the location service are wholly unreliable and the whole business model is based on “we don’t know where you are and we don’t care.”

                              SutyS 1 Reply Last reply Reply Quote 0
                              • robertwcassR Offline
                                robertwcass @foxfire | Premium
                                last edited by

                                @foxfire are you still having the same issu?

                                1 Reply Last reply Reply Quote 0
                                • SutyS Offline
                                  Suty Windy Staff @robertwcass
                                  last edited by

                                  @robertwcass We always use internal location service of the device. It is only about not supporting devices like Garmin Glo.

                                  robertwcassR 1 Reply Last reply Reply Quote 0
                                  • robertwcassR Offline
                                    robertwcass @Suty | Premium
                                    last edited by

                                    @Suty

                                    It’s sad that you have no idea of what you are talking about. Offshore the iPhone or iPad does not have gps except in an emergency if you activate 911. So open ocean mariners use device like Garmin Glo and other devices to provide real time gps to our decices that don’t have internal full time gps signals. It is super common to do this. It’s amazing that you don’t know this. My offer to help yo understand what offshore mariners need comes from my decades of sailing experience, but also as a software developer of some of the most sophisticated cardiac software packages in the world. I offered as a volunteer, I am retired and don’t want or need money. Windy has the potential to very easily become the best tool out there for realtime open ocean weather planning. But you guys don’t understand this. Instead you talk like you know what you’re talking about and that a lowly payer for your services is a fly in your coffee. Get your heads out of your asses and leverage your community as a resource, not as a burden to be summarily dealt with.

                                    As I said before, you have tremendous potential but are blowing and could use the help. If not from me from someone who understands software and open ocean navigation and weather needs

                                    idefix37I 1 Reply Last reply Reply Quote 0
                                    • idefix37I Online
                                      idefix37 Sailor Moderator @robertwcass
                                      last edited by idefix37

                                      @robertwcass said in Why is windy not finding my location????:

                                      Offshore the iPhone or iPad does not have gps

                                      iPhones do have GPS and iPad “Wi-Fi + Cellular” versions too. I use an iPad with Navionics at sea and I never got a positioning issue.

                                      robertwcassR idefix37I 4 Replies Last reply Reply Quote 0
                                      • robertwcassR Offline
                                        robertwcass @idefix37 | Premium
                                        last edited by

                                        @idefix37 what iPhone and or iPad are you using that has full time gps when hundreds of miles off shore?

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                                        • robertwcassR Offline
                                          robertwcass @idefix37 | Premium
                                          last edited by

                                          @idefix37 I have never had a positioning issue on any other platform other than windy and I am not alone. Just search for windy can’t find my position and you’ll see there are dozens of users with the same issue. Try and compare apples to apples.🍏

                                          1 Reply Last reply Reply Quote 0
                                          • robertwcassR Offline
                                            robertwcass @idefix37 | Premium
                                            last edited by

                                            @idefix37

                                            https://support.apple.com/en-us/105097

                                            idefix37I 1 Reply Last reply Reply Quote 0
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