Can not connecr on samsung A3(2016)
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Launching Windy on my Samsung A3(2106) produce this message: "Vous etes hors ligne"
despite the fact that I am connected! -
@pgogan Hi there, do you have the latest version of app? Also did you try to check Windy in the browser, it that works?
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I have the same problem as the op.
I have the latest version installed on a Galaxy Tab S2 and on a Galaxy S8.
Both are on the same home wifi but for some reason on the Galaxy Tab S2 is not working anymore saying "WOW, it appears you are offline".
It isn't working anymore since 2 or 3 days ago.Alex.
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@gicamuci Thank you for reporting. We will try to replicate it on our devices and let you know.
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@gicamuci have the same problem on my desktop and first time happened managed to find a link that instantly reset to online but did not bookmark the link but there is a solution out there.
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Hello,
I have the same pb with my samsung S6 since 2 or 3 days ago. Unable to login : "There was an error. Please try it again later." (premium account). Reinstall don't resolv the problem.Windy.com version 41.2.3 built 2024-02-19, 13:45
windy is accessible with Chrome
Stéphane
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@sledof Do you also get that issue with offline state?
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@pgogan @gicamuci @the-wanderer Can you please provide more info? We would be interested in your location, from where you are trying to access Windy and also, which layer in Windy did you try to display in the app.
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Me too on a Samsung Galaxy S6 under Android 7.0. I suspect a security certification authority has not renewed certs on older devices. I had the exact same issue on the Wikipedia app recently. See this thread https://phabricator.wikimedia.org/T359232 Wikipedia were apparently able to resolve this without updating the app. Fingers crossed Windy support can too? @Suty
You can see my wifi LAN indicator on the top showing connection (same happens on mobile data) and all other apps are working. None of the Windy widgets update. Trying clearing cache and data without fixing it.
p.s. Found this in the Wiki post "It should continue to work, since we are now bundling the root certificates in the app for older devices". So bundling root certs is the fix?
p.p.s and this: https://ballyhoo.co.uk/ssl-certificates-android-7-0/
Thanks for your attention! --Pete
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@p-r-newman Hi, thank you for all provided info. Can you please test the behaviour in the browser? It would help us a lot to see if Windy works there and we have certain info that the mobile version of Firefox should work.
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@Suty Yes, WIndy works fine in a browser (Opera and DuckDuckGo) on the same phone. Just found this too: https://github.com/thunderbird/thunderbird-android/issues/7646
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I have the same issue .
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@Suty Yes ;-(
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@sledof @George-Thomson Also the Android 7 or lower?
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@Suty Android 7.0
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Unfortunately, if you have device with Android 7 or older, there is a certain issue with certificates and we cannot do much about this. If you still want to use Windy, you can use Firefox mobile to access our app. We are sorry about that but Android 7 won't be supported in the near future, since we are not able to handle that in 2024.
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@gicamuci me too
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@Suty Thanks for looking at this but I must say I am disappointed. Many other app providers (eg Wikipedia, Facebook) have found solutions. Retiring working Android 7 devices too soon has a massive unwarranted carbon cost. A little software goes a long way! Did you (or your technical support) look at the links I provided?
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@p-r-newman I forwarded it to colleagues and the decision was made on many other aspects as well. I am sorry about that, but we can't keep our latest version of app to all legacy versions of Android or iOS.
