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    Windy stays offline under Android 7

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    • S
      stlauer | Premium
      last edited by

      On my two Android 7 devices, Windy cannot connect anymore to your servers. It continuously shows "Anscheinend sind Sie offline. :-(".
      My devices with a higher Android version work well.

      SutyS Hugues SecretanH H 3 Replies Last reply Reply Quote 0
      • SutyS
        Suty Administrator @stlauer
        last edited by

        @stlauer Hi, we are aware of this issue and it is already discussed and investigated what will be done with that. I will keep you posted.

        1 Reply Last reply Reply Quote 0
        • Hugues SecretanH
          Hugues Secretan @stlauer
          last edited by

          @stlauer I got the same problem on my device on android 7...

          1 Reply Last reply Reply Quote 0
          • H
            Hoyer 0 @stlauer
            last edited by

            @stlauer said in Windy stays offline under Android 7:

            On my two Android 7 devices, Windy cannot connect anymore to your servers. It continuously shows "Anscheinend sind Sie offline. :-(".
            My devices with a higher Android version work well.

            1 Reply Last reply Reply Quote 0
            • SutyS
              Suty Administrator
              last edited by

              Hi there, if you have device with Android 7, there is a certain issue with certificates and we cannot do much about this. If you still want to use Windy, you can use Firefox mobile to access our app or any other browsers, if Windy works there. We are sorry about that but Android 7 won't be supported in the near future, since we are not able to handle that in 2024.

              E 1 Reply Last reply Reply Quote 0
              • E
                enragedninja @Suty
                last edited by

                @Suty Is there a way to get rid of the "Download app" at the top of the page?

                SutyS 1 Reply Last reply Reply Quote 0
                • SutyS
                  Suty Administrator @enragedninja
                  last edited by

                  @enragedninja Unfortunately, it is not now. I am sorry about that.

                  E 1 Reply Last reply Reply Quote 0
                  • E
                    Erebus44 @Suty
                    last edited by

                    @Suty
                    Hello, i experience the same "out of line bug :-(" for about a week on my Android 11 device.
                    Favorite and maps not synchronizing either.
                    Best regard

                    SutyS 1 Reply Last reply Reply Quote 0
                    • SutyS
                      Suty Administrator @Erebus44
                      last edited by

                      @Erebus44 HI, I think this is not related issue, however, please send details about your Windy and Android version. Also screenshots would be appreciated.

                      E 1 Reply Last reply Reply Quote 0
                      • E
                        Erebus44 @Suty
                        last edited by

                        @Suty
                        About this version
                        Target: mobile.html
                        Version: 42.1.6
                        Built: 2024-05-23, 17:18
                        Started: 2024-06-06T08:32:22.499Z (8m)
                        Your browser: Mozilla/5.0 (Linux; Android 11; Nokia 7.2 Build/RKQ1.210607.001; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/124.0.6367.179 Mobile Safari/537.36
                        WebGL particles: not

                        And last version of Android 11

                        I dont know how to send you screenshots

                        SutyS 1 Reply Last reply Reply Quote 0
                        • SutyS
                          Suty Administrator @Erebus44
                          last edited by

                          @Erebus44 Try this button:
                          0a2c9901-fcb2-422d-85de-5e48375ccfcb-image.png

                          E 2 Replies Last reply Reply Quote 0
                          • E
                            Erebus44 @Suty
                            last edited by

                            @Suty
                            I don't have this button...
                            The one i have looks like a montain with sun on the left and when i click on it it gives : ![text alternatif](url de l'image) ?
                            I will try with my pc after i figure out how to transfer screenshots to it.
                            Best regards

                            1 Reply Last reply Reply Quote 0
                            • E
                              Erebus44 @Suty
                              last edited by

                              @Suty
                              1000007562.png 1000007563.png 1000007566.png
                              I found it...

                              SutyS 1 Reply Last reply Reply Quote 0
                              • SutyS
                                Suty Administrator @Erebus44
                                last edited by

                                @Erebus44 Okay, what addons or optimization systems do you use on that phone? It looks like something blocks the access of Windy.

                                E 1 Reply Last reply Reply Quote 0
                                • E
                                  Erebus44 @Suty
                                  last edited by

                                  @Suty
                                  Hello. I use for years a vpn addblock. I forget about it since things are working fine.
                                  I allowed "node.windy.com" and I got back with communication.
                                  Its only since the last update of Windy that it was not working. You must have changed something.
                                  However, its fine now. Thanks for your help.
                                  Best regards

                                  1 Reply Last reply Reply Quote 1
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