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    IOS bug: Display all times in UTC

    Scheduled Pinned Locked Moved Bug Reports
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    • SutyS Offline
      Suty Windy Staff @steinardo
      last edited by

      @steinardo HI, can you please tell us what version of Windy and iOS you have? I tested the UTC time in timeline, forecast details with 3h and 1h step and it is okay.Also, could you please share the screenrecording so we can better understand the issue?

      S 1 Reply Last reply Reply Quote 0
      • S Offline
        steinardo @Suty
        last edited by steinardo

        @Suty

        Latest IOS and Windy as of today. I have a sceen video showing it, but don’t see an option to upload it here.

        SutyS 1 Reply Last reply Reply Quote 0
        • SutyS Offline
          Suty Windy Staff @steinardo
          last edited by

          @steinardo There is an "Upload file" button in the message editor. a95ae8ca-0397-41ab-bd52-1558f5fbbf17-image.png

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          • S Offline
            steinardo @Suty
            last edited by

            @Suty

            Yes, but not for videos. I have added 2 screenshots showing before/after moving IMG_2783.png IMG_2784.png time slider.

            SutyS 1 Reply Last reply Reply Quote 0
            • SutyS Offline
              Suty Windy Staff @steinardo
              last edited by

              @steinardo Okay so manual moving is the issue, animation works, am I right?

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              • S Offline
                steinardo @Suty
                last edited by

                @Suty

                Yes and no. Animation works until you move it manually again, then it freezes.

                SutyS 1 Reply Last reply Reply Quote 0
                • SutyS Offline
                  Suty Windy Staff @steinardo
                  last edited by

                  @steinardo Can you try to reinstall the app please? I am trying to replicate the issue, but it is working normally on available iOS devices.

                  E TalleyE 1 Reply Last reply Reply Quote 0
                  • E TalleyE Offline
                    E Talley @Suty | Premium
                    last edited by E Talley

                    @Suty Hey Suty, I am having the same issue. It seems to happen when the crosshairs are on something, like an airport, where, in this case it is displaying the METAR along with the forecast visibility. I am using iOS 17.6.1 and Windy v42.5.5. This is happening whether the time slider is manually moved or being played. I know it is hard to see the UTC time. I took a video initially, but the file size was too large, so I took screenshots of the video. Thanks for taking look.
                    1000006388.jpg 1000006387.jpg 1000006386.jpg

                    SutyS 1 Reply Last reply Reply Quote 0
                    • SutyS Offline
                      Suty Windy Staff @E Talley
                      last edited by

                      @E-Talley Okay, so the UTC time is stuck when you manually move the timeline or even with the animation?

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                      • E TalleyE Offline
                        E Talley @Suty | Premium
                        last edited by E Talley

                        @Suty Yes, in either mode, manual or playback the UTC time freezes. However, if I move the crosshairs so they are not over an airport that triggers a dialogue box at the top of the page, the UTC time will eventually start working again, both when manually advanced or advanced using playback.

                        It just seems that when there is information in another field being displayed at the top of the screen, the UTC time will freeze.

                        I did a comparison on the web-based version of Windy (v43.0.2) as well as the Android version (v42.5.3) and that problem does not seem to be present. Only on Apple Devices.

                        Thanks again.

                        Errol

                        SutyS 1 Reply Last reply Reply Quote 0
                        • SutyS Offline
                          Suty Windy Staff @E Talley
                          last edited by Suty

                          @E-Talley We will release the same version now for Android and iOS devices, could you please check that there as well? It should be v.43.0.2

                          E TalleyE 1 Reply Last reply Reply Quote 0
                          • E TalleyE Offline
                            E Talley @Suty | Premium
                            last edited by

                            @Suty The UTC bug is still present with v43.0.2. I may have a video of it and will post it after we ensure it was taken from v43.0.2.

                            SutyS 1 Reply Last reply Reply Quote 0
                            • SutyS Offline
                              Suty Windy Staff @E Talley
                              last edited by

                              @E-Talley Video would be perfect for colleagues, so they can better investigate and fix the issue in our apps.

                              E TalleyE 1 Reply Last reply Reply Quote 0
                              • E TalleyE Offline
                                E Talley @Suty | Premium
                                last edited by E Talley

                                @Suty, here you go. I have set permissions to anyone with the link is able to view.
                                UTC bug video

                                SutyS 1 Reply Last reply Reply Quote 0
                                • SutyS Offline
                                  Suty Windy Staff @E Talley
                                  last edited by

                                  @E-Talley Could you please try to turn the UTC time in settings off and on? I am sorry, but I am still not able to replicate this.

                                  1 Reply Last reply Reply Quote 0
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