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    Subscription management

    Scheduled Pinned Locked Moved Your Feedback and Suggestions
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    • TuerT Offline
      Tuer | Premium
      last edited by

      I can't access my subscription management. The letter does not arrive in the mail, there is no form for payment anywhere.
      I changed my email address, but I still don’t receive a letter related to the subscription.
      In theory, you should be very interested in receiving payment for your work.

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS Offline
        Suty Windy Staff @Tuer
        last edited by Suty

        @Tuer Hi, did you try to access your subscription management with email che****vs@gmail.com?

        TuerT 1 Reply Last reply Reply Quote 0
        • TuerT Offline
          Tuer @Suty | Premium
          last edited by

          @Suty said in Subscription management:

          Hi, did you try to access your subscription management with email che****vs@gmail.com?

          Hello, yes, subscription is no longer possible from this post.
          Possible from ita**k@gmail.com

          SutyS 1 Reply Last reply Reply Quote 0
          • SutyS Offline
            Suty Windy Staff @Tuer
            last edited by

            @Tuer Yes, you have access to Windy with this email address, but if you want to access your subscription management, you need to use the emai, I mentioned. Do you have an access to that address?

            TuerT 1 Reply Last reply Reply Quote 0
            • TuerT Offline
              Tuer @Suty | Premium
              last edited by

              @Suty said in Subscription management:

              Yes, you have access to Windy with this email address, but if you want to access your subscription management, you need to use the emai, I mentioned. Do you have an access to that address?

              No, this address is not accessible. And there will be no payment from it. Please link my email address from Windy to the cartoon

              SutyS TuerT 2 Replies Last reply Reply Quote 0
              • SutyS Offline
                Suty Windy Staff @Tuer
                last edited by

                @Tuer Okay, so you need to change the email address on the end of Fastspring to the one, you are using in Windy, am I right?

                1 Reply Last reply Reply Quote 0
                • TuerT Offline
                  Tuer @Tuer | Premium
                  last edited by

                  @Tuer said in Subscription management:

                  @Suty said in Subscription management:

                  Yes, you have access to Windy with this email address, but if you want to access your subscription management, you need to use the emai, I mentioned. Do you have an access to that address?

                  No, this address is not accessible. And there will be no payment from it. Please link my email address from Windy to the cartoon

                  You have such a cool program and the payment setup is so illogical....

                  @Suty said in Subscription management:

                  Okay, so you need to change the email address on the end of Fastspring to the one, you are using in Windy, am I right?

                  Yes, for payment I ask for my email address ita***msk@gmail.com
                  I just need to pay for the subscription

                  1 Reply Last reply Reply Quote 0
                  • TuerT Offline
                    Tuer | Premium
                    last edited by

                    Is it possible to work so poorly?
                    I spent half a day corresponding with you, just to pay for the program, but there was no result.

                    SutyS 1 Reply Last reply Reply Quote 0
                    • SutyS Offline
                      Suty Windy Staff @Tuer
                      last edited by

                      @Tuer I sent the email to Fastspring with the request for this change. It is already done, so you can access your subscription management with email address i***sk@gmail.com.

                      1 Reply Last reply Reply Quote 0
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