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    • 光
      光之魂 | Premium
      last edited by

      b11fe605-1651-4123-b1b4-0e6c462b4bd2-5e1cbc9041793efec1f081696264367.jpg
      It seems like you've successfully made a payment through Alipay, but you haven't received Windy Premium yet. Could you provide more details so I can assist you better?

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS
        Suty Administrator @光之魂
        last edited by

        @光之魂 Hi, I sent further info in the chat window here.

        JL.PHCJ 1 Reply Last reply Reply Quote 0
        • JL.PHCJ
          JL.PHC @Suty | Premium
          last edited by

          @Suty hi, I encountered the same problem, please help me solve it, thank you~

          SutyS 1 Reply Last reply Reply Quote 0
          • SutyS
            Suty Administrator @JL.PHC
            last edited by

            @JL-PHC Please send the email you used in the purchase process at support@windy.com, so I can help you there.

            1 Reply Last reply Reply Quote 0
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