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    Windy Premium issues

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    • S
      sarudresh
      last edited by

      Hello,

      I have subscribed for premium version.
      I have couple of issues to mention.

      • The information/forecast I get is wrong when compared to others who are tracking weather with the free version. Free version was accurate and I got it all wrong. What's the problem..??
      • After logging to web version in desktop with my credentials still says I am not a premium version subscriber. Is this not allowed?
      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS
        Suty Administrator @sarudresh
        last edited by

        @sarudresh HI there, I would need probably more information about the inaccuracy of the app.

        Regarding the web version, if you are logged in with the same account, you should see the Premium version since the Premium is assigned to the account.

        S 1 Reply Last reply Reply Quote 0
        • S
          sarudresh @Suty
          last edited by

          Hello,

          Thanks a lot for the response.
          Have a look at the attached images.

          • Windy-Web-Login.jpg is the screen shot of my logged in web version. As you can see it says you need to go premium to avail the premium features. I have logged in with my premium account already.
          • Windy-Free-Version.jpg is the screen shot from a free version. The forecast for 18th Thursday was so accurate. But this was not available in my premium version. Unfortunately I don't have the screen shot of the premium versiWindy-Web-Login.jpg Windy-Free-Version.jpg on.
          SutyS 1 Reply Last reply Reply Quote 0
          • SutyS
            Suty Administrator @sarudresh
            last edited by

            @sarudresh Hi, I am sorry but I would need two same time screenshots so I can check that for you. It could be possible that you used a different model or one device had already got new updated data and the second one not.

            Please if you meet the issue once again, let me know.

            1 Reply Last reply Reply Quote 0
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