Cannot find location
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Hi,
I get the "cannot find your location" message on the widget screen. Whatever I do couldn't fix the problem ( Yes I give the location permission/ all permission have bern given etc) -
@tuncturanalp Okay, and what version do you have installed? Can you check that for me?
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@Suty premium, mobile version 41.2.3 seems the latest
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@tuncturanalp Okay and what device and SW there do you use? Some devices have their own software that can affect behavior in our widgets.
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@Suty samsung s22 ultra and android of course. Actually I get that problem for two or three days. Before it worked smoothly
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@tuncturanalp Okay, can you try to reinstall and add widgets back, if the issue persists?
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@Suty I already did and nothing has changed. Do I do again?
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@tuncturanalp Hi. Please uninstall Windy from your device and try reinstalling it. Make sure GPS is turned on. The latest app version should be 41.2.3 built: 2024-04-15, 06:15 (you can check the version in the app -> click on hamburger menu and scroll down). Allow location permissions and long press on home button. After this step add a widget - in settings allow all the required permissions (location permission - allow all the time, battery - set to unrestricted). Tap on Add widget button - if this does not work please tap on menu button on the widget (three dots in the up right corner) and try to refresh the widget. Let us know if these steps worked. Thank you.
