<![CDATA[Paid for Premium but don't have Premium]]>I have an active subscription to Premium which is paid through my Google account, but I don't have access to Premium features and don't have the Windy badge on my profile. It shows that I'm logged in and when I try to restore my purchase, I get a message that I'm already logged in. If I try to log in, the log in screen drops down and disappears. How can I get the Premium features I've paid for almost a year now? Frustrating that this app does not have any dedicated support for users to contact. Thanks in advance for any assistance.

]]>https://community.windy.com/topic/32949/paid-for-premium-but-don-t-have-premiumRSS for NodeMon, 07 Sep 2026 14:29:54 GMTSun, 05 May 2024 13:45:17 GMT60<![CDATA[Reply to Paid for Premium but don't have Premium on Wed, 24 Jun 2026 06:30:43 GMT]]>@Kyle-Patterson-2
Have you checked this post which explains how to link your subscription to your account?

]]>https://community.windy.com/post/229165https://community.windy.com/post/229165Wed, 24 Jun 2026 06:30:43 GMT<![CDATA[Reply to Paid for Premium but don't have Premium on Wed, 24 Jun 2026 02:38:23 GMT]]>I paid for premium, with receipt as proof and still says I don't have premium unfortunately.

]]>https://community.windy.com/post/229163https://community.windy.com/post/229163Wed, 24 Jun 2026 02:38:23 GMT<![CDATA[Reply to Paid for Premium but don't have Premium on Thu, 18 Jun 2026 07:25:24 GMT]]>@romacharly Hello, I see the Premium badge next to your username, which means that you have your Premium assigned. What exactly do you miss in your app?

]]>https://community.windy.com/post/229006https://community.windy.com/post/229006Thu, 18 Jun 2026 07:25:24 GMT<![CDATA[Reply to Paid for Premium but don't have Premium on Wed, 17 Jun 2026 11:57:12 GMT]]>HOLA, COMO ESTAN.. QUERIA CONSULTAR COMO PUEDO HACER PARA ACCEDER A MI SUSCRIPCION, PUESTO QUE PAGUE CON TARJETA, FUE ACREDITADO EL PAGO PERO NO PUEDO ACCEDER NI TAMPOCO ME LLEGO UN MAIL NI NADA...
ME INTERESARIA SABER COMO PUEDO RESOLVER ESTO.. MUCHAS GRACIAS

]]>https://community.windy.com/post/228977https://community.windy.com/post/228977Wed, 17 Jun 2026 11:57:12 GMT<![CDATA[Reply to Paid for Premium but don't have Premium on Wed, 17 Jun 2026 09:13:47 GMT]]>@legiang191
Have you checked this post which explains how to link your subscription to your account?

]]>https://community.windy.com/post/228963https://community.windy.com/post/228963Wed, 17 Jun 2026 09:13:47 GMT<![CDATA[Reply to Paid for Premium but don't have Premium on Wed, 17 Jun 2026 08:18:51 GMT]]>@suty Hello, I recently purchased an Annual Premium Subscription, and the payment was successfully completed. However, my account still does not show Premium status, and I am unable to access Premium features.

]]>https://community.windy.com/post/228962https://community.windy.com/post/228962Wed, 17 Jun 2026 08:18:51 GMT<![CDATA[Reply to Paid for Premium but don't have Premium on Tue, 22 Apr 2025 07:48:44 GMT]]>@Satit-Rianpit What exactly? I see your Premium is active and assigned now.

]]>https://community.windy.com/post/210718https://community.windy.com/post/210718Tue, 22 Apr 2025 07:48:44 GMT<![CDATA[Reply to Paid for Premium but don't have Premium on Tue, 22 Apr 2025 06:41:13 GMT]]>@Vlasin-Samuel said in Paid for Premium but don't have Premium:

I have the same problem

@Suty I have the same problem

]]>https://community.windy.com/post/210708https://community.windy.com/post/210708Tue, 22 Apr 2025 06:41:13 GMT<![CDATA[Reply to Paid for Premium but don't have Premium on Mon, 21 Apr 2025 17:31:42 GMT]]>I have paid for Premium as well but I have NO access to those features and it keeps asking me to upgrade.

I have tried to contact Windy but the only response was from their AI bot. This shouldn't be that hard. HELP!

]]>https://community.windy.com/post/210672https://community.windy.com/post/210672Mon, 21 Apr 2025 17:31:42 GMT<![CDATA[Reply to Paid for Premium but don't have Premium on Fri, 18 Apr 2025 17:44:26 GMT]]>@Suty I have exacly the same issue. Paid annual subscription and no premium functions. Do I get a refund or someone will fix this? Thanks

]]>https://community.windy.com/post/210584https://community.windy.com/post/210584Fri, 18 Apr 2025 17:44:26 GMT<![CDATA[Reply to Paid for Premium but don't have Premium on Fri, 04 Apr 2025 07:37:19 GMT]]>@DenC4 Please send the email to support@windy.com with the invoice.

]]>https://community.windy.com/post/209714https://community.windy.com/post/209714Fri, 04 Apr 2025 07:37:19 GMT<![CDATA[Reply to Paid for Premium but don't have Premium on Fri, 04 Apr 2025 05:17:06 GMT]]>Hi I can't get premium to work ? I paid and have a receipt but it won't work can you help please.

]]>https://community.windy.com/post/209709https://community.windy.com/post/209709Fri, 04 Apr 2025 05:17:06 GMT<![CDATA[Reply to Paid for Premium but don't have Premium on Mon, 03 Feb 2025 05:31:30 GMT]]>@alguien-alberto What exactly the issue is? I see that your account, you used here to contact us, is Premium one. Do you have a problem with access on any other devices? I would recommend checking your email in that account.

]]>https://community.windy.com/post/207026https://community.windy.com/post/207026Mon, 03 Feb 2025 05:31:30 GMT<![CDATA[Reply to Paid for Premium but don't have Premium on Wed, 18 Dec 2024 07:54:39 GMT]]>@Goce-Chekorov Do you still need a help? Please let us know.

]]>https://community.windy.com/post/204713https://community.windy.com/post/204713Wed, 18 Dec 2024 07:54:39 GMT<![CDATA[Reply to Paid for Premium but don't have Premium on Mon, 16 Dec 2024 15:39:24 GMT]]>@Goce-Chekorov
The Premium badge near your username here in the community shows you are Premium. But sometime the app asks you to subscribe. It is a glitch.

]]>https://community.windy.com/post/204608https://community.windy.com/post/204608Mon, 16 Dec 2024 15:39:24 GMT<![CDATA[Reply to Paid for Premium but don't have Premium on Mon, 16 Dec 2024 14:12:49 GMT]]>@Suty I have paid for Premium and I use the same email account to log in and still it does not show that I am premium. Please advise

]]>https://community.windy.com/post/204607https://community.windy.com/post/204607Mon, 16 Dec 2024 14:12:49 GMT<![CDATA[Reply to Paid for Premium but don't have Premium on Sun, 14 Jul 2024 06:36:20 GMT]]>@mareqm
Please see this post
https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features

]]>https://community.windy.com/post/194478https://community.windy.com/post/194478Sun, 14 Jul 2024 06:36:20 GMT<![CDATA[Reply to Paid for Premium but don't have Premium on Sun, 14 Jul 2024 01:56:19 GMT]]>@Suty me too, Pay for premium and no premium... What is going on ?

]]>https://community.windy.com/post/194476https://community.windy.com/post/194476Sun, 14 Jul 2024 01:56:19 GMT<![CDATA[Reply to Paid for Premium but don't have Premium on Fri, 31 May 2024 06:01:06 GMT]]>@Vlasin-Samuel Hi, I see you have Premium assigned here on this device. Do you still have any issue?

]]>https://community.windy.com/post/191582https://community.windy.com/post/191582Fri, 31 May 2024 06:01:06 GMT<![CDATA[Reply to Paid for Premium but don't have Premium on Thu, 30 May 2024 19:14:50 GMT]]>@Suty I have the same problem..i have paid for premium and the icon for premium is still there..and i cannot use the premium ..

]]>https://community.windy.com/post/191562https://community.windy.com/post/191562Thu, 30 May 2024 19:14:50 GMT<![CDATA[Reply to Paid for Premium but don't have Premium on Thu, 30 May 2024 19:12:20 GMT]]>@Joe-Diaz I HAVE THE SAME PROBLEM.i HAVE PAID THE PREMIUM AND I CAN NOT USE PREMIUM..WHAT CAN I DO?

]]>https://community.windy.com/post/191561https://community.windy.com/post/191561Thu, 30 May 2024 19:12:20 GMT<![CDATA[Reply to Paid for Premium but don't have Premium on Fri, 24 May 2024 22:22:49 GMT]]>Thank you for your time and help. Now I have the Premium Subscription for the correct (Red) Windy.com app. Maybe time to rethink about how many weather app's I have on my phone & desktop.

]]>https://community.windy.com/post/191214https://community.windy.com/post/191214Fri, 24 May 2024 22:22:49 GMT<![CDATA[Reply to Paid for Premium but don't have Premium on Fri, 24 May 2024 20:28:59 GMT]]>@TwinsCreek said in Paid for Premium but don't have Premium:

I recently paid the $86 for the Windy Premium Account

This sum is probably the subscription for another app with a blue logo, windy.app, which has nothing in common with Windy.com with a red logo.

]]>https://community.windy.com/post/191210https://community.windy.com/post/191210Fri, 24 May 2024 20:28:59 GMT<![CDATA[Reply to Paid for Premium but don't have Premium on Fri, 24 May 2024 19:43:45 GMT]]>I recently paid the $86 for the Windy Premium Account - which was gladly taken out of my Bank already. By mistake, I deleted the wrong weather account & now I can Log On but cannot get the Premium Feature's. Need help Please to restore the Premium License Feature's back onto my Account. Thank you, Steve M.

]]>https://community.windy.com/post/191203https://community.windy.com/post/191203Fri, 24 May 2024 19:43:45 GMT