Paid for Premium but don't have Premium
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@Joe-Diaz I HAVE THE SAME PROBLEM.i HAVE PAID THE PREMIUM AND I CAN NOT USE PREMIUM..WHAT CAN I DO?
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@Suty I have the same problem..i have paid for premium and the icon for premium is still there..and i cannot use the premium ..
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@Vlasin-Samuel Hi, I see you have Premium assigned here on this device. Do you still have any issue?
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@Suty me too, Pay for premium and no premium... What is going on ?
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@Suty I have paid for Premium and I use the same email account to log in and still it does not show that I am premium. Please advise
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@Goce-Chekorov
The Premium badge near your username here in the community shows you are Premium. But sometime the app asks you to subscribe. It is a glitch. -
@Goce-Chekorov Do you still need a help? Please let us know.
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@Suty Hello Suty
I did pay for premium few months back but just recently it doesn't look like I am .....
I been trying to contact you guys to fix this problem ....
Thanks for the help
Regards
Alberto -
@alguien-alberto What exactly the issue is? I see that your account, you used here to contact us, is Premium one. Do you have a problem with access on any other devices? I would recommend checking your email in that account.
