Paid for Premium but don't have Premium
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@Goce-Chekorov
The Premium badge near your username here in the community shows you are Premium. But sometime the app asks you to subscribe. It is a glitch. -
@Goce-Chekorov Do you still need a help? Please let us know.
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@Suty Hello Suty
I did pay for premium few months back but just recently it doesn't look like I am .....
I been trying to contact you guys to fix this problem ....
Thanks for the help
Regards
Alberto -
@alguien-alberto What exactly the issue is? I see that your account, you used here to contact us, is Premium one. Do you have a problem with access on any other devices? I would recommend checking your email in that account.
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Hi I can't get premium to work ? I paid and have a receipt but it won't work can you help please.
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@DenC4 Please send the email to support@windy.com with the invoice.
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@Suty I have exacly the same issue. Paid annual subscription and no premium functions. Do I get a refund or someone will fix this? Thanks
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I have paid for Premium as well but I have NO access to those features and it keeps asking me to upgrade.
I have tried to contact Windy but the only response was from their AI bot. This shouldn't be that hard. HELP!
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@Vlasin-Samuel said in Paid for Premium but don't have Premium:
I have the same problem
@Suty I have the same problem
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@Satit-Rianpit What exactly? I see your Premium is active and assigned now.
