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    Paid for Premium but don't have Premium

    Scheduled Pinned Locked Moved Windy Account
    30 Posts 14 Posters 23.9k Views 3 Watching
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    • MarcinmaciejdeM Offline
      Marcinmaciejde @Vlasin Samuel | Premium
      last edited by

      @Suty I have exacly the same issue. Paid annual subscription and no premium functions. Do I get a refund or someone will fix this? Thanks

      1 Reply Last reply Reply Quote 0
      • J Offline
        jsflyer1 | Premium
        last edited by

        I have paid for Premium as well but I have NO access to those features and it keeps asking me to upgrade.

        I have tried to contact Windy but the only response was from their AI bot. This shouldn't be that hard. HELP!

        1 Reply Last reply Reply Quote 0
        • Satit RianpitS Offline
          Satit Rianpit
          last edited by

          @Vlasin-Samuel said in Paid for Premium but don't have Premium:

          I have the same problem

          @Suty I have the same problem

          SutyS 1 Reply Last reply Reply Quote 0
          • SutyS Offline
            Suty Windy Staff @Satit Rianpit
            last edited by

            @Satit-Rianpit What exactly? I see your Premium is active and assigned now.

            1 Reply Last reply Reply Quote 0
            • L Offline
              legiang191 @Suty | Premium
              last edited by

              @suty Hello, I recently purchased an Annual Premium Subscription, and the payment was successfully completed. However, my account still does not show Premium status, and I am unable to access Premium features.

              idefix37I 1 Reply Last reply Reply Quote 0
              • idefix37I Offline
                idefix37 Sailor Moderator @legiang191
                last edited by idefix37

                @legiang191
                Have you checked this post which explains how to link your subscription to your account?

                1 Reply Last reply Reply Quote 0
                • romacharlyR Offline
                  romacharly | Premium
                  last edited by

                  HOLA, COMO ESTAN.. QUERIA CONSULTAR COMO PUEDO HACER PARA ACCEDER A MI SUSCRIPCION, PUESTO QUE PAGUE CON TARJETA, FUE ACREDITADO EL PAGO PERO NO PUEDO ACCEDER NI TAMPOCO ME LLEGO UN MAIL NI NADA...
                  ME INTERESARIA SABER COMO PUEDO RESOLVER ESTO.. MUCHAS GRACIAS

                  SutyS 1 Reply Last reply Reply Quote 0
                  • SutyS Offline
                    Suty Windy Staff @romacharly
                    last edited by

                    @romacharly Hello, I see the Premium badge next to your username, which means that you have your Premium assigned. What exactly do you miss in your app?

                    1 Reply Last reply Reply Quote 0
                    • Kyle Patterson 2K Offline
                      Kyle Patterson 2 | Premium
                      last edited by

                      I paid for premium, with receipt as proof and still says I don't have premium unfortunately.

                      idefix37I 1 Reply Last reply Reply Quote 0
                      • idefix37I Offline
                        idefix37 Sailor Moderator @Kyle Patterson 2
                        last edited by

                        @Kyle-Patterson-2
                        Have you checked this post which explains how to link your subscription to your account?

                        1 Reply Last reply Reply Quote 0
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