Lighting tracker not working on Android

[TLP]

I use a Samsung Note 10+, and lightning tracker has never worked as far as I remember. I've uninstalled and reinstalled the app to see if that made a difference, it didn't. Any help greatly appreciated.

[Suty]

@TLP HI, if you check Windy.com in the browser on the same device, do lightnings work?

[TLP]

@Suty yes, works in the browser!

[Suty]

@TLP Okay any special ROM or SW installments that could affect the behavior of the device?

[TLP]

@Suty sorry, you'll need to be more specific, I don't know what ROM or SW is.

[Suty]

@TLP Do you use original software of this device or do you have installed any special programme that could affect the behavior of the device?