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    Lower Toolbar on Safari

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    • W
      wmutschler4X | Premium
      last edited by

      IMG_0419.jpeg

      iPad 12.9 with Safari.
      I can not see the lower Toolbar as you can see on the picture.
      What to do?
      Best regards
      Wolf

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS
        Suty Administrator @wmutschler4X
        last edited by

        @wmutschler4X HI, I see the issue in Safari on larger iPads, can you please test any other different browser?

        1 Reply Last reply Reply Quote 0
        • W
          wmutschler4X | Premium
          last edited by

          I tried with different browsers.
          It is always the same problem. You can see only one third of the lower toolbar. (Local forecasts)
          … exception:…when I use the IPad upright and making the appearance of the App smaller the toolbar becomes fully visible.
          But the App is very narrow then.
          Can you do something? or do you have any other idea what I can do?
          Thanks and best regards
          Wolf

          SutyS 1 Reply Last reply Reply Quote 0
          • SutyS
            Suty Administrator @wmutschler4X
            last edited by

            @wmutschler4X Okay, I will discuss it with colleagues. However, do you have the same issue in the app?

            W 1 Reply Last reply Reply Quote 0
            • W
              wmutschler4X @Suty | Premium
              last edited by

              @Suty
              In the App the lower Toolbar is different but it is there.
              But the App is kind of reduced compared to the browser Desktop “PC”-version is`nt it?
              I prefer the browser version.

              S 1 Reply Last reply Reply Quote 1
              • S
                sgergus95 @wmutschler4X | Premium
                last edited by sgergus95

                @wmutschler4X This is because you have the suggestion at the top to download the app, but this can be closed off. Does that fix the problem for you?

                And no, the mobile app appears to have all the features of the desktop app, albeit in slightly different locations, or in a slightly different format. There's been updates to reduce this difference from my experience.

                idefix37I 1 Reply Last reply Reply Quote 0
                • idefix37I
                  idefix37 Sailor Moderator @sgergus95
                  last edited by

                  @sgergus95 said in Lower Toolbar on Safari:

                  @wmutschler4X This is because you have the suggestion at the top to download the app, but this can be closed off.

                  And how you do that ? I want to know how to remove this banner asking to download the app.

                  1 Reply Last reply Reply Quote 0
                  • SutyS
                    Suty Administrator
                    last edited by

                    @sgergus95 @wmutschler4X @idefix37 We will fix the issue with the hidden bar in the next release hopefully. Our colleagues have already started with that. Thank you for your patience.

                    M 1 Reply Last reply Reply Quote 1
                    • M
                      mike_kr @Suty | Premium
                      last edited by mike_kr

                      @Suty
                      Guys. Could you please do something about this. The issue exists already for more than a year. And it actually got worse lately. Before about half of the lower bar was not seen. Now its gone almost completely.

                      SutyS 1 Reply Last reply Reply Quote 0
                      • SutyS Suty moved this topic from Your Feedback and Suggestions on
                      • SutyS
                        Suty Administrator @mike_kr
                        last edited by

                        @mike_kr Hi, I will discuss it with colleagues. May I ask why you don't use our app?

                        M pilotmills 0P 2 Replies Last reply Reply Quote 0
                        • M
                          mike_kr @Suty | Premium
                          last edited by

                          @Suty becouse switching between forecast models is even worse in app than at invisible lower bar in Safari. :-) more clicks are needed.

                          1 Reply Last reply Reply Quote 0
                          • pilotmills 0P
                            pilotmills 0 @Suty | Premium
                            last edited by

                            @Suty I am using this in Safari on my company iPad which is highly restricted with what apps we can install. Windy is not one of those apps and it’s frustrating to see the same issue nerf the usefulness of windy.com for those of us that are unable to use the app on every device for over a year now. Seems like it should be a simple fix, no?
                            Sincerely,
                            A very frustrated, long time premium user

                            SutyS 1 Reply Last reply Reply Quote 0
                            • SutyS
                              Suty Administrator @pilotmills 0
                              last edited by

                              @pilotmills-0 We are aware of this, but according to info from our iOS developer, there is an issue in Safari and we cannot do much with that. Did you try to access Windy with other browsers?

                              1 Reply Last reply Reply Quote 0
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