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    Unable to log in on Raymarine Axiom MFD

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    • P Offline
      Phil168 | Premium
      last edited by

      Hi, I am unable to log in to the windy app on my Raymarine Axiom MFD, I have tried my email and user name, re starting the app to no avail. Attached the image of the error message recordedlink text

      Hope this works as sending from my phone?

      Thanks Phil

      idefix37I nesroN 2 Replies Last reply Reply Quote 0
      • idefix37I Offline
        idefix37 Sailor Moderator @Phil168
        last edited by idefix37

        @Phil168

        Your issue is similar to these ones
        https://community.windy.com/topic/33018/cannot-log-in-to-windy-on-raymarine-axiom-pro?_=1716065444368
        https://community.windy.com/topic/30644/windy-on-axiom?_=1716065444377
        https://community.windy.com/topic/23730/be-one-step-ahead-with-the-advanced-features-of-windy-premium-en/173?_=1716065444388

        So I am not sure that this device can be used to display Windy. Do you get with it other websites ?

        1 Reply Last reply Reply Quote 0
        • nesroN Offline
          nesro Windy Staff @Phil168
          last edited by

          Hi @Phil168

          thank you for providing the in app errors. You are using version 27.3.1 which is more than 3 years old. The login is no longer supported from this version. Please, try to update Windy and it should work.

          Tomas

          Tomas Nesrovnal - windy.com developer

          P 1 Reply Last reply Reply Quote 0
          • P Offline
            Phil168 @nesro | Premium
            last edited by

            @nesro thanks for the reply, I will try to see if I can update the app somehow? I downloaded from the official Raymarine web page so maybe the link they provided is out of date?

            SutyS 1 Reply Last reply Reply Quote 0
            • SutyS Offline
              Suty Windy Staff @Phil168
              last edited by

              @Phil168 Hi, I am sorry about this situation, but we don't officially support this product from Raymarine. They probably use our old version to provide our app for their devices, which works on Android, but without official support of Google Play.

              P 1 Reply Last reply Reply Quote 0
              • P Offline
                Phil168 @Suty | Premium
                last edited by

                @Suty thanks for the update, that makes sense because I downloaded the app directly from Raymarine.

                1 Reply Last reply Reply Quote 0
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