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    Mobile app hangs

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    • ondrejspilka723O
      ondrejspilka723 | Premium
      last edited by

      Hi, since few days ago mobile app is not working, it shows basic map and hangs, Android reports unresponsive app .
      Google Pixel 8.
      Anything else I can provide?
      Reinstallation didn't help.

      SutyS 1 Reply Last reply Reply Quote 1
      • SutyS
        Suty Administrator @ondrejspilka723
        last edited by

        @ondrejspilka723 Please check the post here.

        ondrejspilka723O 1 Reply Last reply Reply Quote 0
        • ondrejspilka723O
          ondrejspilka723 @Suty | Premium
          last edited by

          @Suty My Google Pixel 8 is not running any beta version, just to be clear.
          Anyway, fingers crossed for resolution...

          SutyS 1 Reply Last reply Reply Quote 1
          • SutyS
            Suty Administrator @ondrejspilka723
            last edited by

            @ondrejspilka723 Can you inform us about the version of Android, you have installed?

            Taylor SutherlandT 1 Reply Last reply Reply Quote 0
            • Taylor SutherlandT
              Taylor Sutherland @Suty | Premium
              last edited by

              @Suty

              Latest security update for Android 14 and everything. I have the same problem with the same phone. But it only hangs when searching for airport data. I can search for a city and it pops up. It only hangs when I search for airport data.

              SutyS 1 Reply Last reply Reply Quote 0
              • SutyS
                Suty Administrator @Taylor Sutherland
                last edited by

                @Taylor-Sutherland Can you please still provide exact number of Android version?

                ondrejspilka723O 1 Reply Last reply Reply Quote 0
                • ondrejspilka723O
                  ondrejspilka723 @Suty | Premium
                  last edited by

                  @Suty Android 14
                  Base
                  g5300i-231218-240202-B-11396366,g5300i-231218-240202-B-11396366

                  Core
                  5.15.131-android14-11-gd99d9fe08e0c-ab11209359
                  #1 Tue Dec 12 17:18:56 UTC 2023

                  API
                  AP1A.240405.002

                  SutyS 1 Reply Last reply Reply Quote 0
                  • SutyS
                    Suty Administrator @ondrejspilka723
                    last edited by

                    @ondrejspilka723 We already have prepared solution for this and it should be released this week. Thank you for patience.

                    1 Reply Last reply Reply Quote 0
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