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    • R
      René Wersand
      last edited by René Wersand

      Hi

      I‘m premium user but receive the error message „An unexpected error occurred. Please try later“ in the iOs App. Login on website works correctly. I first detected the problem this afternoon because the app lost connection to my account.

      Please check it …

      Thanks.

      Regards,
      René

      SutyS 1 Reply Last reply Reply Quote 1
      • SutyS
        Suty Administrator @René Wersand
        last edited by Suty

        @René-Wersand Can you please provide further details about the issue? I see your account is not Premium one and you email in the account used here is rg*****zhb@privaterelay.appleid.com.

        Also we found out that this account of yours was created yesterday, so did you use any other email previously?

        1 Reply Last reply Reply Quote 0
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