bought premium, but didn't get it..

[E. A. 9]

Sadly I didn't receive any response from my emails, so here is a copy of them:

Hello, so I just paid for the premium with paypal but I found out after that I never created an account.

I think therefore the premium membership is not activated correctly.

I made an account after paying:

E. A. 9
email address: brazil2098@gmail.com

merchant orderid
605721167921736589

transaction id
4A889992KD536990J

please fix this.
thanks erkan

[Suty]

@E-A-9 Hello there,

I can see that your account does not have Premium access.
You will need to restore your purchase by following the steps below:

1. Open the Windy.com app and log in with your account
2. Open the subscription offer and click on “restore purchases.”

This action should assign the Premium to your account, and you can use it across your devices.

Let me know if you need further assistance.