Duplicated Payment for Subscrition - Still not Premium Account

[zpmartins]

Hi,

I've a duplicate payment for the subscription made today, how can I request for the refund of one of the transactions?

KR,
ZM

[Suty]

@zpmartins Hi there, I will help you but I need invoices or any other confirmations about those payments. Please send necessary details at support@windy.com.

[zpmartins]

@Suty
Hello,
Thanks for the quick reply, I will send all the info by email. I have already received the cancellation of one payment (nice) but, but he subscription is still not active. Since I am sending the emails from mobile I will forward you the emails from Paypal independently.

Kind regards,
ZM

[Suty]

@zpmartins I already saw all emails from you. I confirmed the refund and also sent instructions how to assign your Premium to your account.