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    Cannot change the payment method

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    • stovkaS Offline
      stovka | Premium
      last edited by stovka

      Hi, my default card has expired and I'm not able to change the payment method. When I try to add the same card with the new expiration, I see an error. The PayPal selection doesn't react on click.
      Please, give an advice. Or contact the team who can fix the issues on the site.
      I sent an email to support@windy.com, but I didn't get answer.
      V.

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS Offline
        Suty Windy Staff @stovka
        last edited by

        @stovka Hello, I forwarded your email with this issue to Fastspring, since they are the purchase provider for our app. They told me that you were evaluated as a potential risk (not sure why), so I asked him to process this quickly and you can make the change. I will keep you posted in the email thread.

        stovkaS 1 Reply Last reply Reply Quote 0
        • stovkaS Offline
          stovka @Suty | Premium
          last edited by

          @Suty Thank you. The issue is fixed and the payment has passed successfully.

          1 Reply Last reply Reply Quote 0
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