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    Overlay goes black on iPhone

    Scheduled Pinned Locked Moved Bug Reports
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    • A Offline
      aerocooper | Premium
      last edited by

      In the past week or so, the entire layer overlay has started going black. For example, instead of showing any colors on the wind layer, the screen will be black occasionally. It works sometimes, but then the screen will go black. The "display on map" objects are still visible. Sometimes changing the zoom level will temporarily fix the issue. This is on iPhone running iOS 17.5.1.

      SutyS 1 Reply Last reply Reply Quote 1
      • SutyS Offline
        Suty Windy Staff @aerocooper
        last edited by

        @aerocooper HI there, can you please specify your iPhone model and version of Windy? Also the screenshot of that issue would be nice.

        rsuchowR idefix37I 3 Replies Last reply Reply Quote 0
        • rsuchowR Offline
          rsuchow @Suty
          last edited by

          @Suty ![alt text](image url)

          Richard Suchow

          1 Reply Last reply Reply Quote 0
          • rsuchowR Offline
            rsuchow @Suty
            last edited by

            @Suty I am using and iPhone 14pro; version 17.6.1. I took a screen shot and tried to share it but obviously don’t know how, or have encountered an issue. My problem is the same. Screen just goes black. Sometimes an error is shown and I am to restart app; sometimes not.

            Richard Suchow

            idefix37I 1 Reply Last reply Reply Quote 1
            • idefix37I Offline
              idefix37 Sailor Moderator @rsuchow
              last edited by idefix37

              @rsuchow
              See how to post a screenshot
              286744FA-97D3-4943-98B4-71E4943257F7.jpeg

              1 Reply Last reply Reply Quote 0
              • idefix37I Offline
                idefix37 Sailor Moderator @Suty
                last edited by idefix37

                @Suty

                I get the same black screen on iPhone. But I just need to zoom in a little and the layer appears.
                Version 42.5.5
                iPhone SE 17.6.1

                940F8F61-5D84-44C7-995D-83227B3736B7.jpeg

                The white dot is remanant from a previous route planning.

                SutyS 1 Reply Last reply Reply Quote 0
                • SutyS Offline
                  Suty Windy Staff @idefix37
                  last edited by

                  @idefix37 Is anything to replicate to get this state?

                  idefix37I 2 Replies Last reply Reply Quote 0
                  • idefix37I Offline
                    idefix37 Sailor Moderator @Suty
                    last edited by

                    @Suty
                    No it happens from time to time. I’ve not found t what it is could be correlated to.

                    1 Reply Last reply Reply Quote 0
                    • idefix37I Offline
                      idefix37 Sailor Moderator @Suty
                      last edited by idefix37

                      @Suty
                      For example, I just opened Windy on my iPhone. No problem. A minute later, I opened it again and the screen is black. Just pinch to get the normal layout.

                      SutyS 1 Reply Last reply Reply Quote 0
                      • SutyS Offline
                        Suty Windy Staff @idefix37
                        last edited by

                        @idefix37 And did you have the app only in the background?

                        idefix37I 2 Replies Last reply Reply Quote 0
                        • idefix37I Offline
                          idefix37 Sailor Moderator @Suty
                          last edited by

                          @Suty
                          i have a Netatmo weather station reporting on the iPhone.
                          I logged it out, but still have the black screen at start up. No similar issue on iPad.

                          1 Reply Last reply Reply Quote 1
                          • idefix37I Offline
                            idefix37 Sailor Moderator @Suty
                            last edited by

                            @Suty
                            Today, since I deleted the app and reloaded it from the AppStore, it seems to be working fine. I haven't had a black screen.

                            1 Reply Last reply Reply Quote 1
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