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    Overlay goes black on iPhone

    Scheduled Pinned Locked Moved Bug Reports
    12 Posts 4 Posters 3.6k Views 1 Watching
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    • SutyS Offline
      Suty Windy Staff @aerocooper
      last edited by

      @aerocooper HI there, can you please specify your iPhone model and version of Windy? Also the screenshot of that issue would be nice.

      rsuchowR idefix37I 3 Replies Last reply Reply Quote 0
      • rsuchowR Offline
        rsuchow @Suty
        last edited by

        @Suty ![alt text](image url)

        Richard Suchow

        1 Reply Last reply Reply Quote 0
        • rsuchowR Offline
          rsuchow @Suty
          last edited by

          @Suty I am using and iPhone 14pro; version 17.6.1. I took a screen shot and tried to share it but obviously don’t know how, or have encountered an issue. My problem is the same. Screen just goes black. Sometimes an error is shown and I am to restart app; sometimes not.

          Richard Suchow

          idefix37I 1 Reply Last reply Reply Quote 1
          • idefix37I Online
            idefix37 Sailor Moderator @rsuchow
            last edited by idefix37

            @rsuchow
            See how to post a screenshot
            286744FA-97D3-4943-98B4-71E4943257F7.jpeg

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            • idefix37I Online
              idefix37 Sailor Moderator @Suty
              last edited by idefix37

              @Suty

              I get the same black screen on iPhone. But I just need to zoom in a little and the layer appears.
              Version 42.5.5
              iPhone SE 17.6.1

              940F8F61-5D84-44C7-995D-83227B3736B7.jpeg

              The white dot is remanant from a previous route planning.

              SutyS 1 Reply Last reply Reply Quote 0
              • SutyS Offline
                Suty Windy Staff @idefix37
                last edited by

                @idefix37 Is anything to replicate to get this state?

                idefix37I 2 Replies Last reply Reply Quote 0
                • idefix37I Online
                  idefix37 Sailor Moderator @Suty
                  last edited by

                  @Suty
                  No it happens from time to time. I’ve not found t what it is could be correlated to.

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                  • idefix37I Online
                    idefix37 Sailor Moderator @Suty
                    last edited by idefix37

                    @Suty
                    For example, I just opened Windy on my iPhone. No problem. A minute later, I opened it again and the screen is black. Just pinch to get the normal layout.

                    SutyS 1 Reply Last reply Reply Quote 0
                    • SutyS Offline
                      Suty Windy Staff @idefix37
                      last edited by

                      @idefix37 And did you have the app only in the background?

                      idefix37I 2 Replies Last reply Reply Quote 0
                      • idefix37I Online
                        idefix37 Sailor Moderator @Suty
                        last edited by

                        @Suty
                        i have a Netatmo weather station reporting on the iPhone.
                        I logged it out, but still have the black screen at start up. No similar issue on iPad.

                        1 Reply Last reply Reply Quote 1
                        • idefix37I Online
                          idefix37 Sailor Moderator @Suty
                          last edited by

                          @Suty
                          Today, since I deleted the app and reloaded it from the AppStore, it seems to be working fine. I haven't had a black screen.

                          1 Reply Last reply Reply Quote 1
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