Netatmo station disappeared
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Hello
My station disappeared from your map since yesteray, while Netmo is active and Netatmo in settings confirmed to send data to Windy.
No changes were made from my side.Station: f06873b6
Please check and reactivate.
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@HansHo Same here (Cudlee Creek). Last data was Tuesday Sth Australian time. Netatmo have now made minor changes to authorisation of tokens. That happened around the same time. I suspect Windy has a bug in that area.
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@zaphod150 Hi, I found that your station is f06f55c4, am I right? We will look into it.
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@Suty What about my station please ?
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@HansHo We are working on general solution for all users, who send data from their Netatmo stations, we will keep you informed. Thank you for your patience.
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@Suty I have the same issue with my station pws-f0548424.
It worked for a few days, then stopped uppdating. I reauthorized it and it then worked for a day and then stopped again. -
I reauthorized the connection for may device and the latest data started showing in Windy. But I don’t see the data for the past three days. I hope there will be a backfilling for the data.
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Our colleagues still work on the solution, please be patient. I will keep you informed here in this thread.
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We are really sorry about the issue, which happened to your Netatmo station in Windy.com. Netatmo did some changes on their end and we had a delay with adjustments on our end. So it is possible that your station stopped sharing data on the end of our app. However, we already fixed it and we need a help from you.
Can you please visit this station management page and click on this red button next to your station:
After that you should also click on this button Authorize access to manage the update. These two steps should fix the whole issue.
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@Suty said in Netatmo station disappeared:
this station management page
Thank you for the update! I already did the same on Sunday and it has been working since then. If I understood you correctly, the old data (June 4th till June 7th for my device) won't be sent again to Windy, is it so?
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@rehabaam Unfortunately not, we are sorry about this delay we caused.
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@Suty that did the trick. thanks for solving.
