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    Netatmo station disappeared

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    • SutyS
      Suty Administrator @zaphod150
      last edited by

      @zaphod150 Hi, I found that your station is f06f55c4, am I right? We will look into it.

      H 1 Reply Last reply Reply Quote 0
      • H
        HansHo @Suty | Premium
        last edited by

        @Suty What about my station please ?

        SutyS 1 Reply Last reply Reply Quote 0
        • SutyS
          Suty Administrator @HansHo
          last edited by

          @HansHo We are working on general solution for all users, who send data from their Netatmo stations, we will keep you informed. Thank you for your patience.

          startailS 1 Reply Last reply Reply Quote 2
          • startailS
            startail @Suty | Premium
            last edited by

            @Suty I have the same issue with my station pws-f0548424.
            It worked for a few days, then stopped uppdating. I reauthorized it and it then worked for a day and then stopped again.

            1 Reply Last reply Reply Quote 0
            • rehabaamR
              rehabaam | Premium
              last edited by

              I reauthorized the connection for may device and the latest data started showing in Windy. But I don’t see the data for the past three days. I hope there will be a backfilling for the data.

              1 Reply Last reply Reply Quote 0
              • SutyS
                Suty Administrator
                last edited by

                Our colleagues still work on the solution, please be patient. I will keep you informed here in this thread.

                SutyS 1 Reply Last reply Reply Quote 1
                • SutyS
                  Suty Administrator @Suty
                  last edited by

                  We are really sorry about the issue, which happened to your Netatmo station in Windy.com. Netatmo did some changes on their end and we had a delay with adjustments on our end. So it is possible that your station stopped sharing data on the end of our app. However, we already fixed it and we need a help from you.

                  Can you please visit this station management page and click on this red button next to your station:
                  86fe83b5-cb50-47f9-a791-4db9ec94015d-image.png

                  After that you should also click on this button Authorize access to manage the update. These two steps should fix the whole issue.

                  e4aa6c59-8019-4d77-9ea1-ce86c08b9f97-image (1).png

                  rehabaamR H 2 Replies Last reply Reply Quote 3
                  • rehabaamR
                    rehabaam @Suty | Premium
                    last edited by

                    @Suty said in Netatmo station disappeared:

                    this station management page

                    Thank you for the update! I already did the same on Sunday and it has been working since then. If I understood you correctly, the old data (June 4th till June 7th for my device) won't be sent again to Windy, is it so?

                    SutyS 1 Reply Last reply Reply Quote 0
                    • SutyS
                      Suty Administrator @rehabaam
                      last edited by

                      @rehabaam Unfortunately not, we are sorry about this delay we caused.

                      1 Reply Last reply Reply Quote 1
                      • H
                        HansHo @Suty | Premium
                        last edited by

                        @Suty that did the trick. thanks for solving.

                        1 Reply Last reply Reply Quote 1
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