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    Black Screen

    Scheduled Pinned Locked Moved Bug Reports
    13 Posts 7 Posters 3.4k Views 1 Watching
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    • SutyS Offline
      Suty Administrator
      last edited by

      @Millie-Tavarez-3 @sfyanksfan1 Can you please provide more info about your version of Windy and iOS? Also which layer in Windy does have this issue? Is it permanent? Can you provide a screenshot?

      S 1 Reply Last reply Reply Quote 0
      • S Offline
        sfyanksfan1 @Suty | Premium
        last edited by

        @Suty Windy Version42.020275, iOS 17.51. This is noticed on startup, in particular with the temperature layer. As stated previously by users in other posts about this issue, zooming in will temporarily resolve the issue. Please check other user posts for the "black screen" issue.

        SutyS 1 Reply Last reply Reply Quote 0
        • SutyS Offline
          Suty Administrator @sfyanksfan1
          last edited by

          @sfyanksfan1 Can you please check the error console in the app at the bottom of the menu?

          S 1 Reply Last reply Reply Quote 0
          • S Offline
            sfyanksfan1 @Suty | Premium
            last edited by

            @Suty see attached images
            IMG_4486.png IMG_4485.png IMG_4484.png IMG_4482.png

            SutyS 1 Reply Last reply Reply Quote 0
            • SutyS Offline
              Suty Administrator @sfyanksfan1
              last edited by

              @sfyanksfan1 Unfortunately, those errors are not relevant to this issue and we are still not able to replicate these. However, I will monitor it on multiple devices.

              1 Reply Last reply Reply Quote 0
              • T Offline
                Turbo2 | Premium
                last edited by

                I have black screen many times in last couple of weeks. Cannot figure out what makes it happen or how to make it go back to normal.

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                • René Wagner HansenR Offline
                  René Wagner Hansen | Premium
                  last edited by

                  I have the same problem with a black screen. Furthermore the ladyers do not show. I can only see square figures an lines.

                  1 Reply Last reply Reply Quote 0
                  • SutyS Offline
                    Suty Administrator
                    last edited by

                    @Turbo2 @René-Wagner-Hansen Can you provide proper screenshots and more info about version of Windy and your devices?

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                    • idefix37I idefix37 referenced this topic on
                    • rfimbelR Offline
                      rfimbel | Premium
                      last edited by

                      I am having the same issue on my iPhone. It started a few weeks ago, and I thought it was a glitch on that day, but it is ongoing. I tried deleting the app and reinstalling it, but no luck. I am a premium member with no issues pulling everything up on my laptop but not my iPhone.

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                      • C Offline
                        choopi | Premium
                        last edited by

                        Hi i encounter this issue as well ios 18.3 and the most updated version of windy.

                        What is surprising that it disnt happen with the free version only after i paid.

                        Hasnt this issue been resolved already? A year has passed since this thread opened

                        SutyS 1 Reply Last reply Reply Quote 0
                        • SutyS Offline
                          Suty Administrator @choopi
                          last edited by

                          @choopi We are not able to replicate this issue and It is possible that is related to only some regions in the World. Could you please provide more info about your issue? Where are you from, do you use any VPN or security tool in your device? Any special settings?

                          1 Reply Last reply Reply Quote 0
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