Incorrect Home Location on Widget
-
@Trevor-Karjanis Right, uninstalling and reinstalling the app did nothing. Widget still displays a location that's a few miles away from where I live. Frustrating.
-
@rwgrosser said in Incorrect Home Location on Widget:
@Trevor-Karjanis Right, uninstalling and reinstalling the app did nothing. Widget still displays a location that's a few miles away from where I live. Frustrating.
Every other weather app I have had on my device, the widget location is accurate. Why is this such a problem with Windy? When one pays for an app, one would expect it to just work.
-
Cliffwood is about 4.5 miles away from my home address. How can this be?
-
@Suty The catch is that it actually takes two taps. Here are the steps.
- Go to lock screen.
- Press and hold.
- Tap Customize.
- Tap Lock Screen.
- Tap a Windy widget. This opens the Add Widgets bottom panel.
- Tap the widget again. This opens the widget's settings panel.
From the settings panel, a custom location and forecast model can be set. Thank you!
-
@Trevor-Karjanis that's the lock screen, though. I'm talking about the home screen widget. It should accurately follow me wherever I go.
-
@Suty So that's the end of it? Y'all can't reproduce the issue so you make a lame suggestion then just ignore the topic? What am I paying for if I can't get resolution for what should be a simple issue?
-
@rwgrosser Hi, I don't want to ignore this issue and I am not, but we can't reproduce this issue. When you use Home button in the app, what is in the search field then, is that location correct?
-
@Suty No it is not. It is showing what is in my screenshot above....Cliffwood, which is about 4.5 miles from where I actually live.
-
This post is deleted! -
@rwgrosser Okay, so the name is for location few miles away from you, but the location and forecast is correct and the map point shows your location, am I right?
-
@Suty When I tap on Find my location, that is very accurate. I wish the app would use that for my home location, but for some reason it wants to put me in Cliffwood when I'm at home. It may not sound like a big deal, but it's actually pretty annoying. And of course, since it's only a few miles away, the forecast should be pretty accurate.
-
@rwgrosser It looks like that only the name for the location is wrong, which should be fixed with new update of map and labels. It should be out at the end of this year hopefully.
-
@Suty Six months to fix a bug? Yikes.
-
@rwgrosser It looks like the bug is only on your end and for your location, that can be the problem with your specific location. As you said, the app provides correct location, so we talk only about the wrong name for your location. I am sorry, but we don't have any specific way how to handle this.
-
@Suty The app provides correct location when I specifically tap on the icon it to "find my location", and I can actually see the location indicator move to my specific, correct location when I tap that icon. But however the app is working behind the scenes, when I am at home, it wants to place me in an area that is 4+ miles away from my actual location, It is pinning the location indicator (the little blue flashing dot), in Cliffwood, which is 4+ miles from my home. I don't understand how the bug can be so egregious. After all the positive reviews of this app that I read that got me to purchase it, I sincerely hope that you are able to get it to work properly.
-
@rwgrosser I had the same problem with iPhone 14 Pro, iOS 18.1, Windy 43.0.4 (build 2024-10-02, 09:24). The widget now gets the correct location, again. Here's what I did: I removed the widget and added it again, which didn't work. Nor did long-pressing the widget to get to Edit Widget and Use Custom Location (wanted GPS, but could only provide a location). I ended up Removing App, restarting iPhone, and Getting it from the App Store. When starting Windy, I got past some startup screens and logged in as myself, and when I added the widget I was asked if I would allow my location (which I allowed). If I had access to the code, I would look to see if the widget and the app have different iOS permissions to store and access GPS location information. The GUI for the widget Use Custom Location and the app's Start-up layer and location differ (e.g., the app allows for Use GPS) -- asking me for a widget-specific permission to allow location from when the app already had it seems like A Clue. It might also be worth the effort to look in the About (?) section of the app for the Error console (near the bottom) to see if there are location errors.
Hope that helps.
