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    Incorrect Home Location on Widget

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    • rwgrosserR
      rwgrosser
      last edited by

      I searched for this subject and noticed most of the posts were a couple of years old, so am submitting one of my own.

      I'm on an iPhone 14 Pro Max, latest version of Windy.

      When I'm at home, the widget shows my location as being somewhere a couple miles away. I am using GPS for my startup location, so I don't know how it could be so horribly inaccurate. My subdivision has been around for about 20 years, so it should definitely be on the map.

      When I "Find My Location" it is perfectly accurate, however the widget wants to put me somewhere else. There must be a way to set it so that after I find my location, I can set this as a default or something. I know I can set favorites, but how do I get the widget to display the correct home location?

      Thanks in advance.

      SutyS 1 Reply Last reply Reply Quote 2
      • SutyS
        Suty Administrator @rwgrosser
        last edited by

        @rwgrosser Hi, can you please inform us about the version of installed iOS and Windy?

        rwgrosserR 1 Reply Last reply Reply Quote 0
        • rwgrosserR
          rwgrosser @Suty
          last edited by

          @Suty I always have the latest OS and versions of everything, so iOS 17.5.1 and Windy 42.1.6.

          SutyS 1 Reply Last reply Reply Quote 0
          • SutyS
            Suty Administrator @rwgrosser
            last edited by

            @rwgrosser I would try to recommend reinstalling the whole app, since we are not able to replicate the issue and all of our devices work okay in this case.

            rwgrosserR 1 Reply Last reply Reply Quote 0
            • Trevor KarjanisT
              Trevor Karjanis | Premium
              last edited by

              I've had this same issue for a while. My startup location in Windy is a city, as opposed to GPS or IP, for a variety of reasons. I don't know if they are using GPS or IP, but the widgets, both the Premium Forecast and Hour Forecast, use the wrong city. I would prefer if the widgets would use my Windy settings. That would be intuitive.

              2.png

              1.png

              iOS 17.5.1, Windy 42.1.6

              1 Reply Last reply Reply Quote 1
              • Trevor KarjanisT
                Trevor Karjanis | Premium
                last edited by

                Uninstalling and reinstalling the application does not resolve the issue.

                SutyS rwgrosserR 2 Replies Last reply Reply Quote 1
                • SutyS
                  Suty Administrator @Trevor Karjanis
                  last edited by

                  @Trevor-Karjanis Hi, I know that this localization is bad, but you can also set the custom location in all kinds of widgets.

                  Trevor KarjanisT 1 Reply Last reply Reply Quote 0
                  • Trevor KarjanisT
                    Trevor Karjanis @Suty | Premium
                    last edited by

                    @Suty Are you referring to Windy's widgets? Maybe I am misunderstanding how to do that. When I customize my lock screen and click a Windy widget, it doesn't open a settings panel. It just asks to add widgets.

                    1.png

                    If I click certain other widgets, like the clock, it displays a settings panel.

                    2.png

                    I have not figured out how to configure settings for specific Windy widgets.

                    SutyS 1 Reply Last reply Reply Quote 0
                    • SutyS
                      Suty Administrator @Trevor Karjanis
                      last edited by

                      @Trevor-Karjanis Hi, when you tap on our widgets, you already have added, in your first screenshot, you should get the widget settings.

                      Trevor KarjanisT 1 Reply Last reply Reply Quote 0
                      • rwgrosserR
                        rwgrosser @Trevor Karjanis
                        last edited by

                        @Trevor-Karjanis Right, uninstalling and reinstalling the app did nothing. Widget still displays a location that's a few miles away from where I live. Frustrating.

                        rwgrosserR 1 Reply Last reply Reply Quote 0
                        • rwgrosserR
                          rwgrosser @rwgrosser
                          last edited by

                          @rwgrosser said in Incorrect Home Location on Widget:

                          @Trevor-Karjanis Right, uninstalling and reinstalling the app did nothing. Widget still displays a location that's a few miles away from where I live. Frustrating.

                          Every other weather app I have had on my device, the widget location is accurate. Why is this such a problem with Windy? When one pays for an app, one would expect it to just work.

                          1 Reply Last reply Reply Quote 0
                          • rwgrosserR
                            rwgrosser
                            last edited by

                            Cliffwood is about 4.5 miles away from my home address. How can this be?Windy Widget.jpg

                            1 Reply Last reply Reply Quote 0
                            • Trevor KarjanisT
                              Trevor Karjanis @Suty | Premium
                              last edited by

                              @Suty The catch is that it actually takes two taps. Here are the steps.

                              1. Go to lock screen.
                              2. Press and hold.
                              3. Tap Customize.
                              4. Tap Lock Screen.
                              5. Tap a Windy widget. This opens the Add Widgets bottom panel.
                              6. Tap the widget again. This opens the widget's settings panel.

                              From the settings panel, a custom location and forecast model can be set. Thank you!

                              Screenshot.png

                              rwgrosserR 1 Reply Last reply Reply Quote 1
                              • rwgrosserR
                                rwgrosser @Trevor Karjanis
                                last edited by

                                @Trevor-Karjanis that's the lock screen, though. I'm talking about the home screen widget. It should accurately follow me wherever I go.

                                1 Reply Last reply Reply Quote 0
                                • rwgrosserR
                                  rwgrosser @Suty
                                  last edited by

                                  @Suty So that's the end of it? Y'all can't reproduce the issue so you make a lame suggestion then just ignore the topic? What am I paying for if I can't get resolution for what should be a simple issue?

                                  SutyS 1 Reply Last reply Reply Quote 0
                                  • SutyS
                                    Suty Administrator @rwgrosser
                                    last edited by

                                    @rwgrosser Hi, I don't want to ignore this issue and I am not, but we can't reproduce this issue. When you use Home button in the app, what is in the search field then, is that location correct?

                                    rwgrosserR 1 Reply Last reply Reply Quote 0
                                    • rwgrosserR
                                      rwgrosser @Suty
                                      last edited by rwgrosser

                                      @Suty No it is not. It is showing what is in my screenshot above....Cliffwood, which is about 4.5 miles from where I actually live.

                                      rwgrosserR SutyS 2 Replies Last reply Reply Quote 0
                                      • rwgrosserR
                                        rwgrosser @rwgrosser
                                        last edited by

                                        This post is deleted!
                                        1 Reply Last reply Reply Quote 0
                                        • SutyS
                                          Suty Administrator @rwgrosser
                                          last edited by

                                          @rwgrosser Okay, so the name is for location few miles away from you, but the location and forecast is correct and the map point shows your location, am I right?

                                          rwgrosserR 1 Reply Last reply Reply Quote 0
                                          • rwgrosserR
                                            rwgrosser @Suty
                                            last edited by

                                            @Suty When I tap on Find my location, that is very accurate. I wish the app would use that for my home location, but for some reason it wants to put me in Cliffwood when I'm at home. It may not sound like a big deal, but it's actually pretty annoying. And of course, since it's only a few miles away, the forecast should be pretty accurate.

                                            SutyS 1 Reply Last reply Reply Quote 0
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