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    Windy refused to work

    Scheduled Pinned Locked Moved Bug Reports
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    • SutyS Offline
      Suty Windy Staff @Sailmylady
      last edited by

      @Sailmylady Hi there, can you please provide more info about the devices you are using, version of software and Windy as well?

      SailmyladyS 2 Replies Last reply Reply Quote 0
      • SailmyladyS Offline
        Sailmylady @Suty
        last edited by

        @Suty
        Hello Suty,
        After I had send the note Windy started to work as normal as it did the last 1,5 week but now it crashed again .
        Device: AT & T. U319AA
        Android version 11
        Windy the latest version

        1 Reply Last reply Reply Quote 0
        • SailmyladyS Offline
          Sailmylady @Suty
          last edited by

          @Suty
          Hello Suty
          After I had send my note Windy started to work normal again but today the crash was there again
          My phone is from AT&T. U319AA and I use the latest Android version no 11
          Windy

          SutyS 1 Reply Last reply Reply Quote 0
          • SutyS Offline
            Suty Windy Staff @Sailmylady
            last edited by

            @Sailmylady Okay, can you please check the number of Windy version, you have installed?

            SailmyladyS 1 Reply Last reply Reply Quote 0
            • SailmyladyS Offline
              Sailmylady @Suty
              last edited by

              @Suty
              The version I use is 42.2.3 . And this morning I installed the latest update

              And just for your info. Yesterday morning windy was not working but later in the day it worked again.
              But this morning it crashed again .

              A few days ago I uninstalled windy and an hour installed it again. But the problem is still coming back.

              SailmyladyS 1 Reply Last reply Reply Quote 0
              • SailmyladyS Offline
                Sailmylady @Sailmylady
                last edited by

                @Suty
                The app is working only and that is the most important part , the grib files don't come up . It is the same with all models

                SutyS 1 Reply Last reply Reply Quote 0
                • SutyS Offline
                  Suty Windy Staff @Sailmylady
                  last edited by

                  @Sailmylady Hi, I will test our app on Android 11, but I won't be able to test your specific model unfortunately. Also, can you please test the app in the browser on windy.com? I would like to see if the issue persists there as well or not.

                  SailmyladyS 1 Reply Last reply Reply Quote 0
                  • SailmyladyS Offline
                    Sailmylady @Suty
                    last edited by

                    @Suty
                    Hello Suty,
                    I saw your reply on my last message and a petty you can test it. Fanny thing is that this afternoon for a couple of hours windy worked on the mobile oke. Now it crashed again .

                    Is it possible to send you a screenshot?

                    On my laptop wndy works good , no problems there.

                    SutyS 1 Reply Last reply Reply Quote 0
                    • SutyS Offline
                      Suty Windy Staff @Sailmylady
                      last edited by

                      @Sailmylady No, I think if you can test the browser version on the same device.

                      SailmyladyS 1 Reply Last reply Reply Quote 0
                      • SailmyladyS Offline
                        Sailmylady @Suty
                        last edited by

                        @Suty
                        Hello Suty,
                        The last few days I was underway and busy. But windy.com is now also under Edge and works oke.
                        Thanks for the help
                        Eelco

                        1 Reply Last reply Reply Quote 1
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