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    Problem with Premium subscription

    Scheduled Pinned Locked Moved Windy API v4
    2 Posts 2 Posters 463 Views 1 Watching
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    • Tintin2T Offline
      Tintin2
      last edited by

      I tried Windy with email1@xyz, liked it, and went Premium, intending to use my personal email: email2@abc. But my Premium account seems to be connected to email1@xyz; email2@abc is active though, with a non-premium account.

      When, in email1@xyz (Premium Windy), I try to change email to my personal email2@abc I get "This is your current email address." But I'm in email1@xyz. Tried several times, rebooted, etc.

      x

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS Offline
        Suty Windy Staff @Tintin2
        last edited by

        @Tintin2 Hi, please contact us at support@windy.com with real email addresses, so we can effectively help you.

        1 Reply Last reply Reply Quote 0
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