How do I cancel my trail subscription so I am not charged?
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After I have tried to use for 10 days during my trip, I think I don't need this app every month.
Could I cancel the current subscription??BTW, I have started subscription on July 17 and I think if I cancel it now, I won't be charged any thing.
Thank you very much for the great service and, I hope there is a buy-only-once option or monthly subscription.
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G gibymb gibystudio japan marked this topic as a question on
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S Suty marked this topic as a regular topic on
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@gibymb-gibystudio-japan Hi, since you have purchased our Premium for a year via Google Play, you need to cancel the renewal there as well.
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@Suty Thank you for your prompt reply. I have just cancelled it there in GooglePlay.
Could I get a refund?
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@gibymb-gibystudio-japan Okay, since you asked for the refund within 14 days, I will process it for you.
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@Suty THANK YOU for your effort!
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