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    Help, no windinformation on my iPhone visible anymore

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    • vientoV
      viento | Premium
      last edited by

      hello

      for one mysterious reason I have following screen appearing on my Iphone 13 iOS 17.5.1
      no more windcolors on the map ??
      On my Pc and Android phone every thing works normal
      can you help my how to solve this problem
      97ce1d1e-f944-4a3c-b80c-5eea15280cc9-image.png

      SutyS vientoV 2 Replies Last reply Reply Quote 0
      • SutyS
        Suty Administrator @viento
        last edited by

        @viento Hi, can you please share what version of Windy you have? You can find it at the bottom of the menu in the app. Also do you use any VPN tool or anything similar? We have some reports that McAfee app can affect this.

        1 Reply Last reply Reply Quote 0
        • vientoV
          viento @viento | Premium
          last edited by

          @viento
          Hi ,
          Windy Version 42.5.2
          I have vpn mcafee running

          SutyS 1 Reply Last reply Reply Quote 0
          • SutyS
            Suty Administrator @viento
            last edited by

            @viento Okay, it should work without the VPN turned on. We are investigating this for now and we are not sure if the new update has certain feature which is blocked by the McAfee or they have a new update now. Thank you for your patience.

            vientoV 1 Reply Last reply Reply Quote 0
            • vientoV
              viento @Suty | Premium
              last edited by

              @Suty
              I turned off vpn,
              No success

              SutyS 1 Reply Last reply Reply Quote 0
              • SutyS
                Suty Administrator @viento
                last edited by

                @viento Okay and any other active services that are running in this McAfee app?

                vientoV 1 Reply Last reply Reply Quote 0
                • vientoV
                  viento @Suty | Premium
                  last edited by

                  @Suty
                  Deleted mcafee app completely
                  Deleted windy app and installed it again
                  Every thing works fine now

                  SutyS 1 Reply Last reply Reply Quote 0
                  • SutyS
                    Suty Administrator @viento
                    last edited by

                    @viento There is a feature called Save browsing or similar name and we are investigating the reason why it blocks many visualizations in Windy. It looks like they updated something, since we tested the functionality with old version of app and the problem is everywhere.

                    1 Reply Last reply Reply Quote 0
                    • P
                      Panthalassa | Premium
                      last edited by

                      I have the same problem no moredata this is critical rember the orsica storm of 18/8 22

                      1 Reply Last reply Reply Quote 0
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