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    From desktop Pro to mobile Pro: where is that Subscription offer window?

    Scheduled Pinned Locked Moved Windy Account
    8 Posts 2 Posters 1.9k Views 1 Watching
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    • PirooP Offline
      Piroo | Premium
      last edited by

      Really folks, I can't find this thing anywhere on desktop.
      I'm on mac Catalina with a Vivaldi browser.
      All this to use my Pro account also on the iphone version, where the "restore purchases" option is refusing. Not so user friendly?
      Thanks for any advice.

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS Offline
        Suty Administrator @Piroo
        last edited by

        @Piroo What exactly you cannot find on the desktop? I checked your account and you have Premium assigned and it was purchased on the desktop device. Also to be sure, that we talk about the same app. We are Windy.com, with the red logo and our subscription is called Premium, not PRO. Any other Windy with any other colorful icon or design has nothing in common with us.

        PirooP 1 Reply Last reply Reply Quote 1
        • PirooP Offline
          Piroo @Suty | Premium
          last edited by

          @Suty Oh my, this looks like a name flipping indeed. I was on another app on iPhone with the same name. No wonder. I would think there's copyright infringement with the names? Just saying.
          Your app is the best, without doubt.
          But ... I now surely downloaded the right app on iPhone. Your app indeed. And there for Premium it says again: restore purchases ... couldn't find. But I didn't buy the desktop Premium via Apple I guess.
          How to go from here? Thanks.

          SutyS 1 Reply Last reply Reply Quote 0
          • SutyS Offline
            Suty Administrator @Piroo
            last edited by

            @Piroo Which device did you use to purchase the Premium?

            PirooP 2 Replies Last reply Reply Quote 0
            • PirooP Offline
              Piroo @Suty | Premium
              last edited by

              @Suty iMac.

              1 Reply Last reply Reply Quote 0
              • PirooP Offline
                Piroo @Suty | Premium
                last edited by

                @Suty Do you need more information? Not sure if I understood correctly ...

                SutyS 1 Reply Last reply Reply Quote 0
                • SutyS Offline
                  Suty Administrator @Piroo
                  last edited by

                  @Piroo Hi, I am sorry about the delay. Do you still have any issues with assigning the Premium?

                  PirooP 1 Reply Last reply Reply Quote 1
                  • PirooP Offline
                    Piroo @Suty | Premium
                    last edited by

                    @Suty Sorry, I didn't get an email notification of your reply, so I forgot ...
                    In the mean time this solved itself, as soon as I logged in on the mobile app. The right one ;-)
                    Thanks.

                    1 Reply Last reply Reply Quote 1
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