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    Layer Data Not Availible

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    • Jacques WesJ
      Jacques Wes | Premium
      last edited by

      WhatsApp Image 2024-08-01 at 20.20.41_d2db82be.jpg WhatsApp Image 2024-08-01 at 20.20.42_2b814201.jpg

      Please see photos attached regarding data not availible in the app. I have reinstalled the app and logged into my premium account but the problem still presist. My photo icon is also unavailible.

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS
        Suty Administrator @Jacques Wes
        last edited by

        @Jacques-Wes HI, is possible that you use McAfee app in the same device? We know that their feature Safe browsing blocks a lot in our app.

        Jacques WesJ 1 Reply Last reply Reply Quote 0
        • Jacques WesJ
          Jacques Wes @Suty | Premium
          last edited by

          @Suty

          Hello. Thanks for the help. I actually do have that installed, but ive had both for over two years now. Any idea on how to fix it?

          SutyS 1 Reply Last reply Reply Quote 0
          • SutyS
            Suty Administrator @Jacques Wes
            last edited by

            @Jacques-Wes Did you try to turn the McAfee off? I would like to see if this is the cause for nonworking WIndy.

            Also, they probably released certain update few weeks ago, since any of our older versions doesn't work now.

            Jacques WesJ 1 Reply Last reply Reply Quote 0
            • Jacques WesJ
              Jacques Wes @Suty | Premium
              last edited by

              @Suty Hello again
              I turned off safe browsing on McAfee and the app works fine. I tried to add windy to trusted browsing but McAfee doesn't allow me.

              SutyS 1 Reply Last reply Reply Quote 1
              • SutyS
                Suty Administrator @Jacques Wes
                last edited by

                @Jacques-Wes I am sorry, but we don't have any way how to handle this, so you can have both apps running now. But we don't add anything risky at all, we are not sure what exactly they block.

                1 Reply Last reply Reply Quote 0
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