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    Grey map showing 'No Data'

    Scheduled Pinned Locked Moved Windy Premium
    12 Posts 2 Posters 3.3k Views 1 Watching
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    • H Offline
      heavenat48 | Premium
      last edited by

      With latest update map is grayed out. Says no data
      Overlays don't work

      HELP

      Carolyn Baranowski

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS Offline
        Suty Windy Staff @heavenat48
        last edited by

        @heavenat48 Please check this thread here.

        H 1 Reply Last reply Reply Quote 0
        • H Offline
          heavenat48 @Suty | Premium
          last edited by

          @Suty I don't have vpn.

          Carolyn Baranowski

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          • SutyS Offline
            Suty Windy Staff @heavenat48
            last edited by

            @heavenat48 Okay, so you don't use any app from McAfee?

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            • H Offline
              heavenat48 @Suty | Premium
              last edited by

              @Suty I do have McAfee. But why would I have to remove it to use Windy? Does make sense to me to give up security. Are there plans to fix Windy

              Carolyn Baranowski

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              • SutyS Offline
                Suty Windy Staff @heavenat48
                last edited by

                @heavenat48 Unfortunately, we made some tests and it looks like they added certain function into their Safe browsing tool, which blocks some functionalities in our app. We tested older versions and it has to be on their end, since they had problem with their app as well.

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                • H Offline
                  heavenat48 @Suty | Premium
                  last edited by

                  @Suty my McAfee app only does virus scans. Not vpn or safe browsing.

                  Carolyn Baranowski

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                  • SutyS Offline
                    Suty Windy Staff @heavenat48
                    last edited by

                    @heavenat48 So you have these features turned off for 100%, correct? If you do, please still test Windy with McAfee turned off to see if that is the reason or not. Please let us know.

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                    • H Offline
                      heavenat48 @Suty | Premium
                      last edited by

                      @Suty I un installed McAfee & rebooted the phone. Still have a no data Grey screen
                      Doesn't seem McAfee is the issue

                      Carolyn Baranowski

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                      • SutyS Offline
                        Suty Windy Staff @heavenat48
                        last edited by

                        @heavenat48 Okay, this si not a positive info now. However, McAfee is definitely an issue since many users confirms that Windy starts to work then and I also tested it and it has an affect on Windy. Is it possible that you use any other app that could affect this? Anything running on the background?

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                        • H Offline
                          heavenat48 @Suty | Premium
                          last edited by

                          @Suty a new development.. I live in Delaware USA. I was in New Jersey this weekend & the app worked fine. Now back in Delaware & the app is Grey screen again. ???

                          Carolyn Baranowski

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                          • SutyS Offline
                            Suty Windy Staff @heavenat48
                            last edited by

                            @heavenat48 Okay, did you test more network providers in your location?

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